AutoNation Ford Valencia

Zach and the team at auto nation valencia we great. Work out a deal before getting to the dealer ship. I was in a time crunch and need the transaction to happen in a short amount of time and they came throu out a deal before getting to the dealer ship. I was in a time crunch and need the transaction to happen in a short amount of time and they came through for me. This was the 2nd time I have bought a truck from them and if I ever want another one I will return. Class act place where they take care of the customer no shenanigans. Just a good old deal. Thank auto nation team! More

The service was absolutely amazing and the service representative greg was absolutely amazing he went out of his way to make sure I was satisfied. representative greg was absolutely amazing he went out of his way to make sure I was satisfied. More

I have purchased over 15 vehicles from Auto Nation Ford in Valencia. Their sales team is excellent , fair and very responsive. the Service staff are second to none. Always helpful, honest and great commu in Valencia. Their sales team is excellent , fair and very responsive. the Service staff are second to none. Always helpful, honest and great communication. This dealership gets a 5 STAR rating with me. More

Great service. My service advisor was awesome! Had my veh ready as requested . Will return ready as requested . Will return More

Cody and finance rep. were very accomodating and friendly. I felt comfortable with Cody - he was not too pushy in trying to convince me to buy the car...which am very happy with. friendly. I felt comfortable with Cody - he was not too pushy in trying to convince me to buy the car...which am very happy with. More

no problems. the extended warranty company was a bit sluggish approving the work. That's not the dealers fault. sluggish approving the work. That's not the dealers fault. More

I brought my car in for a service and was very pleased. My car was completed in the time frame promised by the service advisor Samuel White. He was polite ad professional. My overall experience was excep My car was completed in the time frame promised by the service advisor Samuel White. He was polite ad professional. My overall experience was exceptional. More

Always accommodating and friendly. Have been buying from this Ford for years and will continue this Ford for years and will continue More

Poor Service, vehicle Advisor Javier told me it would take a week to repair my Lincoln MKZ 2019. I had an appointment and the advisor told me that waiting was NOT an option as it could take up to 2 days take a week to repair my Lincoln MKZ 2019. I had an appointment and the advisor told me that waiting was NOT an option as it could take up to 2 days for a technician to make a vehicle diagnostic. I AM EXTREMELY DISSATISFIED WITH VALENCIA AUTONATION REPAIR THAT I AM NEVER GOING THERE AGAIN. I drove my car to Palmdale Ford Service and they fixed my vehicle in less than 1 day. Diagnostic was completed and my vehicle was ready to pick up. I don't know what the Valencia service team is doing but they clearly have different priorities rather than satisfying customers. Then communication was HORRIBLE, why did someone book me an appointment if the advisor CAN'T fix the vehicle or do a diagnostic on the vehicle???? That is a waste of time for the customer and that is a waste of resources for the customer. What if the customer went to Valencia from another city just to get their vehicle fixed??? Instead Advisor Javier told me, "your vehicle has not been serviced by a technician yet, I know its day two that we have had the vehicle sitting overnight but we are backed up from the holidays", "you can try to pick it up and take it to another dealer if you'd like". Thank you Ford! More

Came early and helped immediately. Everyone masked, made me feel safe. Got routine work done ahead of estimated time. me feel safe. Got routine work done ahead of estimated time. More