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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

October 02, 2023

The service dept. Morgan is amazing, she’s always giving me updates when my vehicle is in the shop. More

by rangie3280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2023

Pretty good the only problem is that they did some minor scratches to my car but they are going to fix them. More

by luiszuniga1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
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Oct 02, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

September 30, 2023

Horrible. I won’t be returning or sending customers your way. Service department (Laura) is horrible, after my vehicle got ruined on your lot after having the More

by belt222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul S, Paul, Jason, Laura, Austin, Cole
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Oct 02, 2023 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 29, 2023

Gregg in service is very professional and efficient. Always in touch with what my vehicle is in need of. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Oct 02, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Took my RV for simple Ford-related service when every other Ford dealer refused it. More

by jwrothwell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 26, 2023 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Everyone we dealt with was very knowledgeable and professional. I will definitely tell my friends. More

by Sue.finch19557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Price , Manny in finance
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Sep 25, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

Was a just great experience. Brian was the best salesman I have ever worked with. More

by Ronsolo750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 22, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 18, 2023

It was kind and professional service. It the best place to make a car service. More

by silvanacoronel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
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Sep 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 18, 2023

Our 2015 Lincoln MKC needed a new battery and oil change. Morgan our service advisor quickly met me. She was courteous, knowledgeable and very personable. Service department was quick and very reasonably pri More

by hazmatguy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Sep 22, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

Amazing service and customer care worth my 2 hour drive. Sam the coordinator was very helpful and cared about my time. More

by dcemrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service was a rockstar
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Sep 18, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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