AutoNation Ford Valencia

Great customer service, quick turnaround. Helpful with any issues that have popped up after service any issues that have popped up after service More

I have been taking my trucks and Mustangs for service and maintenance for over 15 years ... maybe longer. Greg has been my Service Rep every time and I always request him. Greg is professional, courteous, maintenance for over 15 years ... maybe longer. Greg has been my Service Rep every time and I always request him. Greg is professional, courteous, honest and a Ford product expert. His time estimates for service are always accurate and if he knows I am waiting he will do his best to expedite the service. When I had a friend take my truck in for maintenance because I was recovering from hip surgery, Greg kept me apprised of the service and didn't inconvenience my friend at all regarding time and service. Sometimes its the "little things" that makes a Representative shine and Greg always goes above and beyond. I highly recommend Greg to anyone who needs to bring their vehicle in. Lastly, although I moved from Santa Clarita and there is a closer Ford Service to me, I drive the extra miles to service here. More

Great buying experience. Brian Saravia went above and beyond getting us into the vehicle we wanted and really made the experience enjoyable. Unfortunately I cannot remember the contact processors name bu beyond getting us into the vehicle we wanted and really made the experience enjoyable. Unfortunately I cannot remember the contact processors name but he was quick and efficient and provided the extra paperwork I requested with a smile. Thank you both! More

If an Oil service includes a car wash, I would expect the car to be clean when I receive the call that it's ready. Since the clean wash is the only visible sign that the work was done It Makes sense that th car to be clean when I receive the call that it's ready. Since the clean wash is the only visible sign that the work was done It Makes sense that this part of the service be completed. When I drove off I was left wondering did the wheels actually get rotated? Have the oil and fluids actually been changed or did they forget that too. $91 for this service and I should have confidence that it was done correctly. When I inquired I was told I could bring it back anytime to get it washed, Um No thanks I just left you the car for 6 hours. More

The service there has always been great, all of the service staff is really helpful. service staff is really helpful. More

Amin, was very helpful and helped me find my Ford 350. I had a great experience and recommend this dealership! - Max had a great experience and recommend this dealership! - Max More

My customer service representative was Greg. He was courteous and very attentive on my particular issues. He kept me informed on the status of my vehicle. courteous and very attentive on my particular issues. He kept me informed on the status of my vehicle. More

Great was great. He told us it would take a couple of hours. We walked to breakfast and then returned and it was ready hours. We walked to breakfast and then returned and it was ready More

Sam found the source of my check engine light and fixed it promptly. He was even able to apply a Ford hybrid warranty to it, which made it so that I got the service for free. Thanks for the great experienc it promptly. He was even able to apply a Ford hybrid warranty to it, which made it so that I got the service for free. Thanks for the great experience! More

Greg Speer is the best service writer in your company. He deserves a income increase. He is so dedicated to his job and customers. deserves a income increase. He is so dedicated to his job and customers. More