AutoNation Ford Valencia

The service was excellent and quick - drop off was easy and Mike was very knowledgable about my vehicle even though it wasn't a Ford. Will definitely return. and Mike was very knowledgable about my vehicle even though it wasn't a Ford. Will definitely return. More

Service Station was so helpful, kind, and respectful. Gentleman were knowledgeable, punctual, organized, and willing to go the extra mile for their customers! Definitely left feeling grateful. Gentleman were knowledgeable, punctual, organized, and willing to go the extra mile for their customers! Definitely left feeling grateful. More

They do a good job I think. We do have to follow up more often than not on the status of the vehicle. Ford sent many letters about recalls but every time we would call to schedule they wouldn’t have the par often than not on the status of the vehicle. Ford sent many letters about recalls but every time we would call to schedule they wouldn’t have the part. We finally got it fixed. More

I have been a customer for many years. They are usually very prompt and courteous. This last visit took much longer than expected. I left the car on Wednesday, expecting completion on Thursday. On Frid very prompt and courteous. This last visit took much longer than expected. I left the car on Wednesday, expecting completion on Thursday. On Friday I called 3 times before NOT getting an answer to my request to know if completed. ( My service manager was off that day) None of the persons I talked with seemed to be able to discover information. I drove over to the dealer, and fortuneatley my service manager just happen to be there and got my work speeded up, I picked it up next day More

Very Good Customer Service Everything was onTime and the Very Good Customer Service Everything was on Time and the work on my car was done exactly as stated Even the shuttle driver was excellent. Very Good Customer Service Everything was on Time and the work on my car was done exactly as stated Even the shuttle driver was excellent. More

I had my truck for recall, she explained to me the I had my truck for recall, she explained to me the reason for it and it was completed the day promised. I'm happy with it. I had my truck for recall, she explained to me the reason for it and it was completed the day promised. I'm happy with it. More

I brought my truck in for repair on an A/C compressor - while I wasn’t happy I needed the repairs, the service department really worked with me to ensure all my needs were met. .they were more than accomm while I wasn’t happy I needed the repairs, the service department really worked with me to ensure all my needs were met. .they were more than accommodating and I would recommend them to anyone. More

Service Advisor Greg Speer has been taking care of both my 2002 F-150 and now my 2019 F-150 for the past four years. He has always correctly diagnosed any issues I have had and has given what really feels my 2002 F-150 and now my 2019 F-150 for the past four years. He has always correctly diagnosed any issues I have had and has given what really feels like personalized service. More

AutoNation Ford of Valencia have been great every step of the way, from purchase to service and parts they have been very friendly, accommodating and knowledgeable! the way, from purchase to service and parts they have been very friendly, accommodating and knowledgeable! More

My experiences with AutoNation Ford have been great, Mike Mance has been my service advisor since the beginning. Very happy I chose this dealership and mike and his service crew are fantastic. Mance has been my service advisor since the beginning. Very happy I chose this dealership and mike and his service crew are fantastic. More