AutoNation Ford Valencia

Mike Mance took care of me this last time. Great great employee who knows his stuff and cares! Great employee! Trustworthy and communicates very well! employee who knows his stuff and cares! Great employee! Trustworthy and communicates very well! More

I would highly recommend this dealership to my family and friends. Experienced excellent customer service. the staff at this dealership made me feel very comfortable and confident with the service to my vehi friends. Experienced excellent customer service. the staff at this dealership made me feel very comfortable and confident with the service to my vehicle. More

Had to tow my car to service due to a brake issue. Got an email that I was late to my appointment. When I called, they said everything was fine. They had the car and my advisor would be calling. Called an email that I was late to my appointment. When I called, they said everything was fine. They had the car and my advisor would be calling. Called three more times and was told all advisors were busy. I could tell from how they were speaking to me they were hiding something. The next day, the advisor assigned to the car called and told me they had found my car in the lot. They had lost the car after the tow company had dropped it off. They tried to blame the towing company, yet somehow they had the keys to the car. No accountability from them on losing my car. More

The staff was great and I was quickly able to get an appointment. My only issue is my car was dirty. I washed it 4 days before coming. I picked It up and I see smeared greased prints on my car and they appointment. My only issue is my car was dirty. I washed it 4 days before coming. I picked It up and I see smeared greased prints on my car and they used my windshield wipers and the newly cleaned window was now smeared. I was disappointed More

Great service and nice people I been a ford entusiast Great service and nice people I been a ford entusiast for a very long time Great service and nice people I been a ford entusiast for a very long time More

The service technician was very nice. However I was surprised my car was not washed as usual. I was also surprised the person who brought my car out did not wear a mask. I drove my car home with the surprised my car was not washed as usual. I was also surprised the person who brought my car out did not wear a mask. I drove my car home with the windows opened and my mask on the entire time to air out the car. More

Bad experience! Rude salesman I guess there gouging because of covid .Made a offer and blew us off! I Buy a new car or truck every couple of years always fords. Maybe I will rethink that! because of covid .Made a offer and blew us off! I Buy a new car or truck every couple of years always fords. Maybe I will rethink that! More

always friendly " exceptional customer service very consistent on timing with getting repairs done. .i highly recommend stopping by for a visit or to have your vehicle repairs done .with AutoNation Va consistent on timing with getting repairs done. .i highly recommend stopping by for a visit or to have your vehicle repairs done .with AutoNation Valencia More

The service advisor Mike Duff was great to work with. I The service advisor Mike Duff was great to work with. I will return to the dealership the next time I need service on my Lincoln. The service advisor Mike Duff was great to work with. I will return to the dealership the next time I need service on my Lincoln. More

Greg was very professional and thorough in addressing my auto needs. The follow up papers detailed all that was done and checked. I appreciated knowing that my car meets Ford Service Dept. standards. auto needs. The follow up papers detailed all that was done and checked. I appreciated knowing that my car meets Ford Service Dept. standards. More