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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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August 31, 2025

Veronika was knowledgable but the phone rep from Nevada didn't pass on any messages I asked for. More

by bstanbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Sep 03, 2025 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 382-4700 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 15, 2025

I went to AutoNation Ford with a problem with my 21 Lincoln Nautilus the cooling fans wouldn’t shut off I tried here in Bakersfield and was told told that it was a 2 week wait. My wife and I drove 80 m More

by Edward.f.kimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Aug 18, 2025 -

AutoNation Ford Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

August 07, 2025

I was able to get a 24 hour turnaround without an appointment and received an update call during. Prompt and professional service team! More

by Alrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika, Jason Price
Aug 11, 2025 -

AutoNation Ford Valencia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you ever need help, just give us a call. Happy motoring!

August 02, 2025

The service team is very helpful. The dealer can be very busy, but they kept us up to date on the progress of the car. More

by timkcanham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 04, 2025 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 22, 2025

Auto Nation took care of recall in timely manner and also discovered Addie problem which was resolved in minutes. More

by Thlehman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jul 23, 2025 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2025

They were fast and efficient, thank you so much. Planning on going back, I like that they took a video of their work wile in progress.and I enjoyed there coffee station. More

by guevara.joanne17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 16, 2025 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 09, 2025

I brought my vehicle in for diagnostics after it lost engine power on the freeway off-ramp two Saturdays ago. Despite the alarming dashboard indicators and inability to restart for 10-15 minutes, the eng More

by edharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gandara, Morgan Buteyn
Jul 13, 2025 -

AutoNation Ford Valencia responded

Hi Edharden, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2025

The AutoNation Ford Valencia dealership is great. I got my 2023 Ford Maverick at this dealership after more than a year of waiting for my order to come in. Great delivery of my vehicle. I also hav More

by alfredoeugenio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika Archer
Jul 02, 2025 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2025

Excellent service, trust worthy service reps, work was completed on time. I will use this dealership again. More

by avdesert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Jun 20, 2025 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 07, 2025

Great Job Guys. I've been going to this dealership for years and have always received excellent service. Morgan kept me updated with the warranty related issue and More

by drich
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Jun 10, 2025 -

AutoNation Ford Valencia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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