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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
703 Reviews

703 Reviews of AutoNation Ford Valencia - Service Center

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May 28, 2023

Our recent service experience was fast and efficient. Made an appointment to diagnose the problem and open a service ticket for our 2012 Ford Escape. Took the car home once the part was ordered and retur More

by Robin R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Jun 01, 2023 -

AutoNation Ford Valencia responded

Hi Robin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

I had a bad experience a few months back; however, the Ford Team really did a 180 and reeled me back in. I didn’t want to come back after the issues I had before. Now I’m only going to take my vehicle her More

by jbell813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blufton
May 31, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2023

Worst experience ever had issues with my transmission on my truck. They said they were gonna cover it a week later they called back and say they can’t this dealer if they’re not getting the money from you, More

by Juanjeep8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Huerta
Jul 27, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 27, 2023 -

Juanjeep8 responded

Won’t recommend this dealer no nobody.

May 12, 2023

Personal muy bien calificado. Excelente servicio. Y muy buenos negocios te ayudan de inmediato y te llevas lo que tú quieres More

by Juan pocasangre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan y angui
May 12, 2023 -

Juan pocasangre responded

Muy buen servicio exelente gracias

May 12, 2023 -

Juan pocasangre responded

Te ayudan en lo que realmente quieres

May 12, 2023 -

Juan pocasangre responded

Tienen variedad de carros

May 11, 2023

Excellent service ! Service Advisor Mike Duff is the best ! The car was ready sooner than expected. More

by wendy834gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
May 14, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2023

Veronika checked my car in quickly and later notified my that my car was being serviced still under warranty (5-year old car, so I was pleasantly surprised). Picked up the car and now it drives like new. Th More

by jaycrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika Archer
May 12, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Morgan is amazing in the service center. Very communicative and extremely helpful. Amazing experience taking my car to AutoNation ford valencia More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan buteyn
May 07, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Greg Speer has been my service representative for over 15 years, while servicing many vehicles at AutoNation Ford. He has made sure I actually "need" the recommended service, and not being a certified mecha More

by bcpccarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
May 08, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2023

Always very attentive. Sam White is very informative and pleasant. My truck is always done on time More

by Aytooz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
May 01, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 24, 2023

Great communication , organized and super reliable. Thank you Samuel for Great care of all Ford service . More

by yyork69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Apr 27, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.

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