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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
703 Reviews

703 Reviews of AutoNation Ford Valencia - Service Center

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April 11, 2023

This is our second Ford Edge and most of our service has been at the dealership. The service team is helpful and very on time! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

I have had previous issues with some of the service department techs but working with Sam was a complete 180. He was responsive, and took care of what I needed right away. Was very happy with the servi More

by jeffreygregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2023

Have been going to this dealership for purchase and repairs and have never been disappointed. More

by Kathy L Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with all in Service
Apr 08, 2023 -

AutoNation Ford Valencia responded

Hi Kathy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Autonation Ford Valencia as always provides excellent service taking care of my 2017 Ford Fusion, I never have a worry when I drop my car off for service, my Service Writer Sam keeps me informed. They ar More

by Traceybgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 03, 2023

Morgan was awesome! Delivered my car 3 days early and the amount was under the original quote! LOVE IT! More

by cort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 07, 2023 -

AutoNation Ford Valencia responded

Hi Cort, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

They were fast and professional , work was done in a day and my truck runs great ! Thank you Best Pat More

by pcgrip13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

This dealership is always prompt and accurate to the customer's needs and convenient for the location More

by hahn0111
Recommend Dealer
Yes
Employees Worked With
Veronica
Mar 30, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

Valencia Ford Service Department is amazing. ..you can always count on them to get your car in and out and they are so friendly! More

by Aleah kain
Recommend Dealer
Yes
Employees Worked With
Morgan B
Mar 30, 2023 -

AutoNation Ford Valencia responded

Hi Aleah, thank you for your positive review. We're happy to have been of service to you.

March 24, 2023

My adviser, Greg is always courteous, and professional. He remembers me and treats me well. Previous advisers at this dealership were not nearly as good! More

by sdwatanabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 28, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 20, 2023

I brought my Flex in for service at 7:00 am for service. I was premised it would be ready in 45 minutes. Sure enough it was done in time. Mike Duff was my service advisor and was very nice. More

by frank
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Mar 23, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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