AutoNation Ford Valencia - Service Center
Valencia, CA
703 Reviews of AutoNation Ford Valencia - Service Center
I took by truck in for a re-call and I was very happy with the service I received. Friendly and fast! The best part for me was the shuttle service. I was so thankful for the ride to work! Really saved with the service I received. Friendly and fast! The best part for me was the shuttle service. I was so thankful for the ride to work! Really saved me! More
Everyone is so friendly and helpful. Greg Speer is the best!!! So respectful, trustworthy, helpful and friendly. This means a great deal to a widow lady who knows nothing about cars. Greg Speer is the best!!! So respectful, trustworthy, helpful and friendly. This means a great deal to a widow lady who knows nothing about cars. I keep coming back because of Greg. More
This is the best service I have received at a dealership service department, and entirely because of the great service Robin provided us while having our vehicle repaired. Thank you Robin for exceptional se service department, and entirely because of the great service Robin provided us while having our vehicle repaired. Thank you Robin for exceptional service. More
I brought my 2021 Ford Bronco in for a warning on display. Mike duff was the service writer who helped me and was able to get it diagnose quickly. He informed me that the part was on back order but m display. Mike duff was the service writer who helped me and was able to get it diagnose quickly. He informed me that the part was on back order but made an effort to update me periodically to keep me informed when it would arrive. When the part came in Mike did not hesitate and got me an appointment as soon as he could. Car was fixed the first time and I couldn’t be happier. Mike is a shinning example of someone who takes pride in their work and really cares. I will be coming back for servicing and I always look forward to dealing with Mike! More
Very friendly and service was done almost immediately! I cannot say enough good things about Auto Nation Ford! Perfect experience! I cannot say enough good things about Auto Nation Ford! Perfect experience! More
Greg is an awesome service writer. Every time I go there he goes above and beyond. Will continue to return because of Greg. Great customer service. Every time I go there he goes above and beyond. Will continue to return because of Greg. Great customer service. More
Brought my vehicle in for service and was very satisfied with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than expected. No complaints at all, will certainly bring my vehicle back for any services needed. More
Came in for an oil change and Eric in the service department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave us excellent customer service. I had a few questions on our reward points since he is fairly new, he was kind enough to ask another service dept coworker to help us Veronika which was not friendly in fact rude and seemed bothered she had to help us. Veronika needs to learn the importance of customer service or at least not be so bothered to help customers with questions. Eric has been great and will request to have him service our car from now on. We need more people like Eric who care about customer service! More