AutoNation Ford Valencia - Service Center
Valencia, CA
707 Reviews of AutoNation Ford Valencia - Service Center
Very friendly and service was done almost immediately! I cannot say enough good things about Auto Nation Ford! Perfect experience! I cannot say enough good things about Auto Nation Ford! Perfect experience! More
Greg is an awesome service writer. Every time I go there he goes above and beyond. Will continue to return because of Greg. Great customer service. Every time I go there he goes above and beyond. Will continue to return because of Greg. Great customer service. More
Came in for an oil change and Eric in the service department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave us excellent customer service. I had a few questions on our reward points since he is fairly new, he was kind enough to ask another service dept coworker to help us Veronika which was not friendly in fact rude and seemed bothered she had to help us. Veronika needs to learn the importance of customer service or at least not be so bothered to help customers with questions. Eric has been great and will request to have him service our car from now on. We need more people like Eric who care about customer service! More
Brought my vehicle in for service and was very satisfied with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than expected. No complaints at all, will certainly bring my vehicle back for any services needed. More
Greg Speer is my go-to for service needs at this dealership. He's always responsive and helpful in resolving my issues and seems to know the product well. I believe the dealership itself needs a dealership. He's always responsive and helpful in resolving my issues and seems to know the product well. I believe the dealership itself needs a serious update as it is by far the oldest on Creekside and looks like it. More
Best service I've ever had at a Dealership. Sam, The Service Rep was GREAT! Dropped Truck off day Early, (only because if it broke down driving there, it would have to be towed.} and Sam go Sam, The Service Rep was GREAT! Dropped Truck off day Early, (only because if it broke down driving there, it would have to be towed.} and Sam got the work done that day! I got the truck back a day early.........YAAAAAAAAAA! More