AutoNation Ford Valencia - Service Center
Valencia, CA
715 Reviews of AutoNation Ford Valencia - Service Center
Brought my vehicle in for service and was very satisfied with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than with the entire process. Greeted quickly and professionally with and had everything explained very well. They even finished the vehicle sooner than expected. No complaints at all, will certainly bring my vehicle back for any services needed. More
Came in for an oil change and Eric in the service department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave department is absolutely amazing. This has been the second time he has helped me with servicing my car and has been extremely helpful, nice and gave us excellent customer service. I had a few questions on our reward points since he is fairly new, he was kind enough to ask another service dept coworker to help us Veronika which was not friendly in fact rude and seemed bothered she had to help us. Veronika needs to learn the importance of customer service or at least not be so bothered to help customers with questions. Eric has been great and will request to have him service our car from now on. We need more people like Eric who care about customer service! More
Greg Speer is my go-to for service needs at this dealership. He's always responsive and helpful in resolving my issues and seems to know the product well. I believe the dealership itself needs a dealership. He's always responsive and helpful in resolving my issues and seems to know the product well. I believe the dealership itself needs a serious update as it is by far the oldest on Creekside and looks like it. More
Best service I've ever had at a Dealership. Sam, The Service Rep was GREAT! Dropped Truck off day Early, (only because if it broke down driving there, it would have to be towed.} and Sam go Sam, The Service Rep was GREAT! Dropped Truck off day Early, (only because if it broke down driving there, it would have to be towed.} and Sam got the work done that day! I got the truck back a day early.........YAAAAAAAAAA! More
Morgan B. Is MY GIRL at ford. I’m on my 2nd Ford and she has been helping me for almost 10 years. She ALWAYS explains what is going on with my car, and finds t Is MY GIRL at ford. I’m on my 2nd Ford and she has been helping me for almost 10 years. She ALWAYS explains what is going on with my car, and finds the right technician to make it as good as new again! From a woman’s perspective she gives me so much comfort in knowing I will be taken care of, and not taken to the bank for the cost!!!! Seriously Morgan is one of the best service advisors at Auto Nation Ford Valencia. More