AutoNation Ford Valencia - Service Center
Valencia, CA
715 Reviews of AutoNation Ford Valencia - Service Center
Dealership looks like it is from the early 90's or late 80's. Got my vehicle fixed but never once got an update without me reaching out first. Updating customers via text every day or two like Lexus does 80's. Got my vehicle fixed but never once got an update without me reaching out first. Updating customers via text every day or two like Lexus does is much more helpful to keep customers up to date. More
Veronika, from the service department was so very helpful and efficient and helped us resolve the problem with our car. She followed up timely and got us in and out so quickly. and efficient and helped us resolve the problem with our car. She followed up timely and got us in and out so quickly. More
I had a great experience with the check-in process to get an oil change and the service time was really good about an hour, customer service was fantastic. The only issue I had was there was no customer wifi an oil change and the service time was really good about an hour, customer service was fantastic. The only issue I had was there was no customer wifi in the lobby waiting area for Ford or it was down that morning, so I was not able to work remotely, I also think the waiting room or show room area could use some modern updating. More
I was so impressed by this Ford dealership. Quick and very attentive service. Shuttle was waiting for me when I left work. Mike was incredible! Quick and very attentive service. Shuttle was waiting for me when I left work. Mike was incredible! More
I feel that Greg in the service department is very knowledgeable and thorough. The crew that does the services in the garage are very competent. knowledgeable and thorough. The crew that does the services in the garage are very competent. More