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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
709 Reviews

709 Reviews of AutoNation Ford Valencia - Service Center

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January 02, 2023

Delivered the vehicle on time, as promised. Provided updates along the way. Good job dealer. More

by fphilipous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2022

Sam was my service advisor and service was done quicker than I expected Shuttle service was great!! Thank You!! More

by almiranda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 30, 2022

Very quick and easy. Eric took care of everything for me so I didn’t have to worry. More

by rcallen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

December 30, 2022

They took care of a factory recall quickly and efficiently without any pressure for other, unneeded services. More

by Cyahnker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

The shop is fast and efficient, with great technicians to fix the job right the first time More

by stresierras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duff, Greg, Morgan, Sam,Eric
Jan 01, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

Prompt response and great work. Everyone was polite, friendly and very helpful. Will be back. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff.
Dec 28, 2022 -

AutoNation Ford Valencia responded

Hello, thank you so much for your positive comments about AutoNation Ford Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

I had a problem with the sunroof on my Ford Raptor. They diagnosed and fixed the problem in a timely manor. Morgan in the service department kept me updated on the progress of the job. Very professiona More

by brianrhodes1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Greg
Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Dropped off my car for an alignment, I was impressed with dealership having the car ready in just 1 hour. And I appreciated the text that told me a few smaller things the shop noticed about my car. More

by SalMonteon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 20, 2022

I thought that the oil change was going to take longer but they finished before time. More

by darely1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 23, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 13, 2022

As always, great customer service. Sam was very helpful and also very informative of any issues found More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 15, 2022 -

AutoNation Ford Valencia responded

Hi Dawn, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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