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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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January 17, 2023

I have been doing all my maintenance work at this dealership for a while. They have been doing a great job. Special thanks to Morgan. More

by RLAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Jan 21, 2023 -

AutoNation Ford Valencia responded

Hi Rlaz, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Greg in service is the best. I have been taking my Fords to him for years. Knowledgeable, HONEST, and friendly. I wouldn't take my Fords to anyone else. More

by rrclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 15, 2023

I felt my concerns and requests were listened to this time around. Although very pricey, everything that I requested to have checked/repaired was on record. Out of many of the Ford Dealerships or other c More

by adrEx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Mike is the best service advisor who takes care of your needs and worries. Very easy to get in touch with. More

by jsgreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 17, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 05, 2023

Had to take my new (to me) 2013 Escape in for 2 recall repairs. I arrived and was greeted by the Service team. I was introduced to my advisor. She wrote it up and I let her know I was planning to wait. Th More

by cardtrixs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Jan 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Always gets the job done on time. So much better than Auto Nation Jeep next door. More

by raiderpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 07, 2023 -

AutoNation Ford Valencia responded

Hi, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Jan 08, 2023 -

raiderpastor responded

Extremely professional

January 02, 2023

Delivered the vehicle on time, as promised. Provided updates along the way. Good job dealer. More

by fphilipous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2022

Sam was my service advisor and service was done quicker than I expected Shuttle service was great!! Thank You!! More

by almiranda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 30, 2022

Very quick and easy. Eric took care of everything for me so I didn’t have to worry. More

by rcallen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

December 30, 2022

They took care of a factory recall quickly and efficiently without any pressure for other, unneeded services. More

by Cyahnker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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