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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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December 02, 2022

I walked in to set up a service appointment, and the service representative (Michael Duff) was very personable and helpful. He actually left his desk to move my car to a proper place in the service cue More

by protunes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Dec 05, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

Sam White was the man! I had an appointment but somehow spaced out the date and brought my in my F150 over a week early and on a day they don’t book appointments. He grac More

by Flindgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Dec 03, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 04, 2022 -

Flindgren responded

What am I responding to?

December 02, 2022

Service department is great! Sales department not so much. Had a very bad sales experience there. More

by rrclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spears
Dec 03, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Great service advisor and all work was completed in short order! I'll keep bringing my 2017 Fusion Energi to AutoNation because I can depend on awesome service! More

by mhhenders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Dec 02, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

There was no waiting and the car was finished exactly when the said it would be More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Dec 02, 2022 -

AutoNation Ford Valencia responded

Hi Cecilia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

They are very helpful and friendly. They were very busy when I visited, but I know many businesses are short on employees. More

by Angie.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Dec 03, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 30, 2022

Service completed quickly and advisor was helpful and explained everything well. Very nice and clean dealership. More

by wg93099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Nov 30, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2022

Service completed quickly and advisor (Greg) was most helpful. Will return to have a recall. More

by jhdavisiv
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 01, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 29, 2022

Great service on my 2021 ford f450. Morgan did a great job checking me in and having my truck ready in 4 hours.Morgan is an asset to Autonation. More

by rvguy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Nov 30, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Tania Martinez helped me out when my coupon wouldn’t work for my oil change on my Maverick. More

by Cheermommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Nov 30, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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