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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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November 08, 2022

Excellent communication regarding scheduling an appointment, checking in the vehicle in a timely was excellent too, and responsive Service Department staff. More

by vivd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Nef
Nov 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 08, 2022

Good, fast, and friendly service. Explained the repair to be done and discussed the need to return the vehicle for a different repair job. More

by fieldspreston
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Nov 16, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2022

Went to this dealership to get a oil change, I received friendly service from Mrs Archer & my oil change was fast. More

by Tarrantgail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

The dealership performed my repair on a timely manner. The work was done right and they were very helpful went I picked it up More

by hudginsplumbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2022

Great customer service, friendly staff,they have convenient shuttle service , they treat you like family More

by phoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

The shuttle service made it really easy and convenient to service my vehicle while I was working. No complaints! More

by johnny_serrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Great service, kept me in the loop, had the car the car done earlier than expected and we’re upfront about any possible costs. More

by jmackey55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Friendly and knowledgeable staff. Work done as promised and in a timely manner. Great place for service. More

by Lharward58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2022

Ford Valencia service dept is friendly and quick and efficient. They give you honest feedback on your vehicle. More

by tesco1051
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Veronika in service dept
Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi Tesco, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

1-Star Truck was not returned washed and was dirty Has gone down hill compared to other visits More

by fordF-150SJW
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

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