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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
703 Reviews

703 Reviews of AutoNation Ford Valencia - Service Center

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October 27, 2022

Great customer service and great staff, they are always helpful. Only place my car has been serviced. More

by MIA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 27, 2022

Friendly staff and fast service. You can get a shuttle to take you and pick you back up which is super convenient. I had my truck back in under 3 hours and it was washed. Very satis More

by 6616748901d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike duff
Nov 04, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 27, 2022

Ford AutoNation Valencia was extremely professional and attentive to the problems presented. The service representative kept me apprised of everything, returning my vehicle before the estimated date. More

by Delas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica was excellent!
Nov 04, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2022

Very professional and always fast and easy service experiences at this location. Highly recommend, best ford dealership service department! More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 24, 2022

One star is more than I wanted to give. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. More

by gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Valencia responded

Hi Gayle, we are deeply disappointed by your experience at AutoNation Ford Valencia. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

October 21, 2022

The Service Team weren’t attentive and didn’t work together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday More

by nvanjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Seger, Lisa Parasrami
Oct 28, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 20, 2022

Great customer service from Greg and he was able to take care of my car needs. Thank You More

by igarciaayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

The Service department takes care of my pickup truck in the most professional manner. I appreciate the way they take care of my vehicle. More

by sadsaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

I switched from another dealership and glad I did. They are polite, communicative, think outside the box and caring. More

by Bmoritzdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

I was in town for a doctor’s appointment so I thought I would get an oil change while I was there. They had plenty of times available on line. The oil change was finished a half an hour before the time the More

by dodgerforddude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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