AutoNation Ford Valencia - Service Center

Went in for service and everything was fine, only complaint was long wait to retrieve my vehicle once I paid the cashier. Had to go back in and have them call for my car a second time. complaint was long wait to retrieve my vehicle once I paid the cashier. Had to go back in and have them call for my car a second time. More

Ford AutoNation Valencia was extremely professional and attentive to the problems presented. The service representative kept me apprised of everything, returning my vehicle before the estimated date. attentive to the problems presented. The service representative kept me apprised of everything, returning my vehicle before the estimated date. More

Got in early, ride to work, 3 hours later oil change was complete got picked up from work & got my car. complete got picked up from work & got my car. More

Great customer service and great staff, they are always helpful. Only place my car has been serviced. helpful. Only place my car has been serviced. More

Friendly staff and fast service. You can get a shuttle to take you and pick you back up which is super convenient. I had my truck back in under 3 hours and it was washed. Very satis You can get a shuttle to take you and pick you back up which is super convenient. I had my truck back in under 3 hours and it was washed. Very satisfied. More

Very professional and always fast and easy service experiences at this location. Highly recommend, best ford dealership service department! experiences at this location. Highly recommend, best ford dealership service department! More

One star is more than I wanted to give. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. More

The Service Team weren’t attentive and didn’t work together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday. And all of the parts were in stock. The rep didn’t call - I left messages, no call back. Someone calls back, leaves a message, I call back 5 minutes later and can’t get ahold to the rep. I had never experienced anything like that before anywhere. More

Great customer service from Greg and he was able to take care of my car needs. Thank You care of my car needs. Thank You More

The Service department takes care of my pickup truck in the most professional manner. I appreciate the way they take care of my vehicle. the most professional manner. I appreciate the way they take care of my vehicle. More