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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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October 17, 2022

The service was excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent! More

by mashmore340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 17, 2022

Greg was able to get my car service finished earlier than expected, which was a pleasant surprise. More

by ValerieDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 15, 2022

I am very satisfied with the service of AutoNation Ford Valencia. Mike Duff, the service advisor was so helpful and Aileeen, the shuttle service driver was great! Thank you both for your efficiency! More

by dianapss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff, Aileen (shuttle service driver)
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Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi Dianapss, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Excellent service, Sam knew exactly what the problem was with my EV, very polite and respectful, also communication was great. More

by ranilocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Service at this dealership is very good. What's not good is the Ford Premium Care package I purchased for nearly $4K, foolishly thinking it will cover me when repairs are needed... what a sc More

by astra65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya
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Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 382-4700 -- we hope to hear from you soon.

Oct 20, 2022 -

astra65 responded

I'm at 661-645-2799. The GM is welcome to call me, thanks.

October 10, 2022

I'm grateful to have my truck back. Hoping that the problem is solved . Thank you. More

by Murcyvigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
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Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Mike Duff was very good, and the service was very fast. Things were explained well so I knew what to expect. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 10, 2022

Service personnel 5 stars Building facility 2 stars This dealership would earn 5 stars overall if and when they would completely remodel and modernize the facilities More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 15, 2022 -

AutoNation Ford Valencia responded

Hi Roger, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Everyone at the Dealership is always friendly, courteous and responsive. We are very happy with the service, More

by curranjk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

I appreciate the. personal service and competitive pricing for standard service. It is convenient and easy to drop the car off. More

by Stephanie.oconnor229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Oct 13, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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