Back

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

Sort by
October 05, 2022

Fast,Friendly service. Did not try to push unnecessary parts or repairs on me.Wait time was right on time. More

by bullitt2141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Oct 11, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 05, 2022

Despite the non-availability of part, Sam and everyone there were helpful. The part came in the next day and the team got it done in less time than I thought. The complimentary shuttle service was also ab More

by Escape owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 04, 2022

I had my car serviced, Veronica was great, she got the car ready for me while I was waiting in no time. More

by Rakesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Oct 10, 2022 -

AutoNation Ford Valencia responded

Hi Rakesh, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2022

Greg Speer is an excellent Service Advisor! Thank you for getting my car done as quickly as possible! More

by Stacimeier_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer, Sam White
Oct 10, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2022

Excellent service! I was right on time for my appointment and they took me in right away!. Sam was my Service Advisor and he was efficient and polite. More

by hmonterrosa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 08, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

Always great service, timely and on point. Mike is awesome, always follows up with a phone call with updates and/or changes. I'm glad I bring my Fusion here for service. Would highly recom More

by Letty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Oct 08, 2022 -

AutoNation Ford Valencia responded

Hi Letty, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

October 02, 2022

Great service, friendly and clear with what was going on with my car. Solved the issue in a timely manner More

by Bckysar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 08, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2022

Great experience with the staff there, great sales team as well as customer service. I would recommend them to anybody More

by Kyroneblakney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 08, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

As soon as I arrived I was approached by Greg my service representative who took care of everything I needed. More

by Jonathan Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg & I believe Donna front desk lady
Oct 05, 2022 -

AutoNation Ford Valencia responded

Hi Jonathan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 29, 2022

I have always had a great experience with the service at Ford Valencia! Mike is amazing! More

by Mgutierrez1700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 06, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

...
29
...