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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
704 Reviews

704 Reviews of AutoNation Ford Valencia - Service Center

Sort by
May 27, 2024

Very good and friendly service, The best service, successful and fast. I’m very grateful. More

by Salo.su
Recommend Dealer
Yes
Employees Worked With
Eric
May 28, 2024 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 23, 2024

These guys are next level. I own a Jeep but i take my car to Ford for service. That pretty much sums it up. All the service advisers are top notch at Ford. I used Lance, he was More

by Propertylistingtips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Chavez
May 24, 2024 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

The service department is the best ! ! Always professional and nice ! I would not go anywhere else ! More

by keygrip416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
May 24, 2024 -

AutoNation Ford Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 11, 2023

Laura in service was excellent and the cashier was more than helpful. Great service from Donna as well More

by SCV resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Donna
Dec 14, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2023

I’ve been having issues with my wife’s Explorer twice now (it happens). Issues aside, Auto Nation Ford Valencia’s service has been top notch! MORGAN ESPINOZA IS THE BEST service rep! I dealt with her the fir More

by Koalakai22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Espinoza
Dec 08, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 05, 2023

My service advisor, Morgan was fantastic! Her communication and the timeliness of the service on the truck was made very easy. More

by jcp9701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Dec 07, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 04, 2023

I so appreciate that they work me in even when I don’t have an appointment they make room for me More

by DiannaEll1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Dec 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

The service department continues to have a severe lack of communication. Calling them during the hours they are open often results in nobody answering and going in circles with main phone attendant. In addit More

by missvp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall the last guy (an older gentlemen) we worked with but he is the only one worth mentioning.
November 28, 2023

Gregg was very friendly, did a wonderful job and truck was ready real quick and he kept me notified throughout the service. I did receive the truck with a scuff on the hood, Gregg tried to remove but the More

by ssthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Nov 30, 2023 -

AutoNation Ford Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (661) 382-4700.

November 14, 2023

This was my first time taking my F-150 to this dealership, and I was super impressed with their service department and proactive status on my vehicle. Lance was very helpful and responsive. More

by Schneider1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 16, 2023 -

AutoNation Ford Valencia responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!