AutoNation Ford Valencia - Service Center

EXCELLENT customer service! My assigned rep was amazing! She took time to always keep me informed on my cars progress. A rental was available right away, and I encountered ZE My assigned rep was amazing! She took time to always keep me informed on my cars progress. A rental was available right away, and I encountered ZERO issues throughout! Highly recommend! More

Easy to make an appointment for service; writer was professional and personable. Job done to my satisfaction and I will be back! professional and personable. Job done to my satisfaction and I will be back! More

Well run service department. Good customer service. Finished as promised. and was provided a rental car. Good customer service. Finished as promised. and was provided a rental car. More

I was assisted by Greg in service. It was a pleasure to work with him, especially at 8:30am when I dropped off my car. The service took about half the time I expected, and the shuttle It was a pleasure to work with him, especially at 8:30am when I dropped off my car. The service took about half the time I expected, and the shuttle drop-off/pick-up was so easy. Greg and the dealership made it a stress-free experience. More

I had an electrical issue looked at at this dealership’s service center. Drop off was timely, communication about the repair was up to my expectations. Only reason why I didn’t give 5 stars was because it t service center. Drop off was timely, communication about the repair was up to my expectations. Only reason why I didn’t give 5 stars was because it took 4 days to get to my car, diagnose the problem, and repair it. Overall, it was positive experience. More

Valencia Ford Services Dept is Awesome! You can always count on them getting your service done quickly and the service Team great! You can always count on them getting your service done quickly and the service Team great! More

Had to get service and repair . Thank you Samuel , Great customer service from beginning to end / 5⭐️🙏🙏. Highly recommend !! Thank you Samuel , Great customer service from beginning to end / 5⭐️🙏🙏. Highly recommend !! More

2015 explorer oil pressure switch replaced. Factory recall fixed. Service manager was very helpful and courteous. 100% satisfied Factory recall fixed. Service manager was very helpful and courteous. 100% satisfied More

Very polite people. Knowledge in giving service advice. Appointments are on time. Prices are reasonable. Knowledge in giving service advice. Appointments are on time. Prices are reasonable. More

Monica (Service Rep) was very nice, responsive and kept me informed on the repairs and price. She lowered the price (labor cost) nearly $100. They kept the car for an extra day because it appeared there me informed on the repairs and price. She lowered the price (labor cost) nearly $100. They kept the car for an extra day because it appeared there were not enough service repair representatives to handle the volume of service repair request. Hopefully the cost I paid will correct the problem! More