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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
708 Reviews

708 Reviews of AutoNation Ford Valencia - Service Center

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September 25, 2022

Great Service! All things went as planned. Other services needed. Will return for more services in October More

by Bill66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Sep 29, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 25, 2022

This is only the dealership that doesn’t do complimentary car wash. The service advisor are okay More

by bandalaria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Samuel /rate 10
Sep 29, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

September 23, 2022

No issues was given a rental car immediately and service was completed as promised great all around. More

by Kylelindgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam white
Sep 28, 2022 -

AutoNation Ford Valencia responded

Kylelindgren, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2022

My service writer Gregory Speer always gives great, courteous and honest service. He is the reason I return to Ford Autonation in Valencia. I trust him and the people behind the scenes to get the job d More

by ivybeth57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Sep 25, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Always do a good job ! Kept me updated durring a huge repair called me at least once a week to update me. Very professional. More

by jordanhatch86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 23, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

EXCELLENT customer service! My assigned rep was amazing! She took time to always keep me informed on my cars progress. A rental was available right away, and I encountered ZE More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 23, 2022 -

AutoNation Ford Valencia responded

Hi Lorrie, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

September 18, 2022

Easy to make an appointment for service; writer was professional and personable. Job done to my satisfaction and I will be back! More

by cdrew3668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Spears
Sep 21, 2022 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2022

Well run service department. Good customer service. Finished as promised. and was provided a rental car. More

by cac0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Sep 21, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your kind words and this wonderful review! Feel free to stop by if you ever need any more help.

September 16, 2022

I was assisted by Greg in service. It was a pleasure to work with him, especially at 8:30am when I dropped off my car. The service took about half the time I expected, and the shuttle More

by A. Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

I had an electrical issue looked at at this dealership’s service center. Drop off was timely, communication about the repair was up to my expectations. Only reason why I didn’t give 5 stars was because it t More

by C-Max user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan and countless ones behind the scene.
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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