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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
708 Reviews

708 Reviews of AutoNation Ford Valencia - Service Center

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September 16, 2022

Valencia Ford Services Dept is Awesome! You can always count on them getting your service done quickly and the service Team great! More

by Aleah kain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi Aleah, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

Had to get service and repair . Thank you Samuel , Great customer service from beginning to end / 5⭐️🙏🙏. Highly recommend !! More

by yyork69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel white
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 15, 2022

2015 explorer oil pressure switch replaced. Factory recall fixed. Service manager was very helpful and courteous. 100% satisfied More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 15, 2022

Very polite people. Knowledge in giving service advice. Appointments are on time. Prices are reasonable. More

by dsmoorhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

Monica (Service Rep) was very nice, responsive and kept me informed on the repairs and price. She lowered the price (labor cost) nearly $100. They kept the car for an extra day because it appeared there More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Service was quick for me because I just needed an oil change. I wanted to do other work but because of their lack of service techs, I was unable to get what I wanted done plus they charge way too much f More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 15, 2022

Has always been helpful, fair and honest. Never tried to pressure me into unnecessary repairs. More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg, Morgan
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 14, 2022

Very pleased with my 60,000 mile service. I decided to wait for my vehicle. Waiting room was comfortable (though they could use new chairs.) My vehicle was ready sooner than promised. They wa More

by shellymaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 18, 2022 -

AutoNation Ford Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 13, 2022

I was very pleased with my service at AutoNation Ford Valencia. A lot of this was due to my service advisor, Veronika. She kept me apprised of the repairs necessary to be completed the entire way. She More

by detmev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
Sep 18, 2022 -

AutoNation Ford Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Greg the service guy was very knowledgeable and friendly. Everything about my experience was good. I would definitely recommend the dealership. More

by Jimmyl3619303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

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