AutoNation Ford Valencia - Service Center

Horrible service vehicle is always returned to us dirty and it has been there quite a few times for recalls and repairs for things related to the recall that was not repaired properly. When calling we alw and it has been there quite a few times for recalls and repairs for things related to the recall that was not repaired properly. When calling we always get transferred to multiple departments before we get to the service department. They have kept the vehicle for repairs anywhere from 1-4 months at a time. The paint is forming cancer spots on the hood and the weather stripping around the windshield and doors has totally deteriorated and the windshield has separation spots on the top. The vehicle is a 2018 with 30,600 miles and from the looks of the weather stripping, you would think it's a 1980s vehicle. The dealership claims it’s because of us and won’t help out, not sure if I’ll be going back More

Great people to work with and great service provided. Will always go back to AutoNation Ford. Will always go back to AutoNation Ford. More

Cashier Donna was very helpful when I picked up my car. She went out of her way to get me a discount on my bill that had not been applied. Service rep who took my order was also very good She went out of her way to get me a discount on my bill that had not been applied. Service rep who took my order was also very good More

My service rep, Veronica got my car serviced, notified me that it was ready sooner than I expected, Thanks that it was ready sooner than I expected, Thanks More

Mike Duff is great to work with. Very honest service writer. I would recommend him. Very honest service writer. I would recommend him. More

Great place for service. I had my 2021 ford f450 tailgate at pride body shop for a theft claim and they had it for over 6 months and all they did was paint it. I brought the I had my 2021 ford f450 tailgate at pride body shop for a theft claim and they had it for over 6 months and all they did was paint it. I brought the tailgate to AUTONATION FORD Valencia and told service writer Morgan Buteyn my problem. She ordered the correct parts and found out there were other missing parts the body shop didn’t order. Morgan had the tailgate repaired in 3 weeks and was very professional and knowledgeable. More

Since I started dealing with Sam as my service manager I have been very pleased. Absolutely no complaints he is very thorough. have been very pleased. Absolutely no complaints he is very thorough. More

The girl that helped me was wonderful and very helpful. She explained everything to me. Exceptional service experience. She explained everything to me. Exceptional service experience. More

Brought vehicle in for routine maintenance and Sam the service advisor provided exceptional polite, professional, and knowledgeable customer service. service advisor provided exceptional polite, professional, and knowledgeable customer service. More

Auto Service Rep Greg Speer, was very helpful & knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Gr knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Great service. Thank you More