AutoNation Ford Valencia - Service Center

Cashier Donna was very helpful when I picked up my car. She went out of her way to get me a discount on my bill that had not been applied. Service rep who took my order was also very good She went out of her way to get me a discount on my bill that had not been applied. Service rep who took my order was also very good More

Great place for service. I had my 2021 ford f450 tailgate at pride body shop for a theft claim and they had it for over 6 months and all they did was paint it. I brought the I had my 2021 ford f450 tailgate at pride body shop for a theft claim and they had it for over 6 months and all they did was paint it. I brought the tailgate to AUTONATION FORD Valencia and told service writer Morgan Buteyn my problem. She ordered the correct parts and found out there were other missing parts the body shop didn’t order. Morgan had the tailgate repaired in 3 weeks and was very professional and knowledgeable. More

Since I started dealing with Sam as my service manager I have been very pleased. Absolutely no complaints he is very thorough. have been very pleased. Absolutely no complaints he is very thorough. More

The girl that helped me was wonderful and very helpful. She explained everything to me. Exceptional service experience. She explained everything to me. Exceptional service experience. More

Brought vehicle in for routine maintenance and Sam the service advisor provided exceptional polite, professional, and knowledgeable customer service. service advisor provided exceptional polite, professional, and knowledgeable customer service. More

Auto Service Rep Greg Speer, was very helpful & knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Gr knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Great service. Thank you More

Always attentive service and on time. Great customer experience with Sam as always. I would always recommend this dealership. Great customer experience with Sam as always. I would always recommend this dealership. More

Sam is an awesome person to deal with, very knowledgeable on your product. Pleasant from taking my car in and picking it up. Your technician Hippy ortis a pleasure.. Love my Flex. Courtesy driver who took me on your product. Pleasant from taking my car in and picking it up. Your technician Hippy ortis a pleasure.. Love my Flex. Courtesy driver who took me to my employment very pleasant. Cashier very nice.... More

I've had 3 recalls on my Ford and each time the parts were not in. Took it in finally for one recall and have it diagnosed for coolant leaking. They had my car for three weeks without a loaner car. Aft were not in. Took it in finally for one recall and have it diagnosed for coolant leaking. They had my car for three weeks without a loaner car. After diagnosed for problem Greg the technician gave us a quote to replace hoses and labor and we told him to do the work. Greg called to tell us it was ready. My husband asked Greg about the quote, Greg gave us a larger quote for replacing the hoses. We said no you quoted us a smaller amount earlier. We my husband arrived Greg said in the future we will not accept the aftermarket insurance from you. What kind of service is that? Needless to say, we will not go there again. More

Greg always takes care of our company vehicles in a quick manner. great guy. been working with him for years and he has never let us down. manner. great guy. been working with him for years and he has never let us down. More