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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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August 30, 2022

The girl that helped me was wonderful and very helpful. She explained everything to me. Exceptional service experience. More

by fdkhwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Sep 04, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 30, 2022

Brought vehicle in for routine maintenance and Sam the service advisor provided exceptional polite, professional, and knowledgeable customer service. More

by mj.oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
Sep 04, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 28, 2022

Auto Service Rep Greg Speer, was very helpful & knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Gr More

by Nycaoh83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 01, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 26, 2022

Always attentive service and on time. Great customer experience with Sam as always. I would always recommend this dealership. More

by pedwards770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 30, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

August 26, 2022

Sam is an awesome person to deal with, very knowledgeable on your product. Pleasant from taking my car in and picking it up. Your technician Hippy ortis a pleasure.. Love my Flex. Courtesy driver who took me More

by galgirl814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Hippy
Aug 30, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2022

I've had 3 recalls on my Ford and each time the parts were not in. Took it in finally for one recall and have it diagnosed for coolant leaking. They had my car for three weeks without a loaner car. Aft More

by rkeyscrafts
Customer Service
Recommend Dealer
No
Employees Worked With
Greg
Aug 31, 2022 -

AutoNation Ford Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

August 24, 2022

Greg always takes care of our company vehicles in a quick manner. great guy. been working with him for years and he has never let us down. More

by tmeconstructioninc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Spears
Aug 29, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2022

morgan and frank were so helpful and kind they got my car fixed fast and put my safety first, when they caught a major issue wrong with my car. i cant recommend enough they are the best service dealer ive be More

by gabbypollack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
morgan, frank
Aug 25, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 19, 2022

Excellent customer service, friendly and helpful made appointment on line and car was done in an hour More

by stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember name
Aug 23, 2022 -

AutoNation Ford Valencia responded

Hi Stephanie, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 19, 2022

Service Advisor Samuel White is the absolute best in the business. The dealership does great work and fast. Communication is great. A+ More

by in2mx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
Aug 24, 2022 -

AutoNation Ford Valencia responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

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