AutoNation Ford Valencia - Service Center

Great work and very fast to get me my vehicle back to me. Thank you very much Thank you very much More

They took care of a very big repair. I thought it was a simple oil leak, turns out it was a rear main seal. Pleased with the work performed and the service personnel (Veronika) kept me i I thought it was a simple oil leak, turns out it was a rear main seal. Pleased with the work performed and the service personnel (Veronika) kept me informed and even provided a rental car for me. More

Veronika was available to take my car at my scheduled appointment time. She was friendly and helpful. She called me when my car was ready, which was only a couple of hours after I dropped it off. Auto appointment time. She was friendly and helpful. She called me when my car was ready, which was only a couple of hours after I dropped it off. Auto Nation Ford in Valencia has always provided fast, friendly, and thorough service! More

Morgan was fantastic! My car was in the shop longer than usual due to some recalls, I received updates from Morgan almost every day With the status of my vehicle and when My car was in the shop longer than usual due to some recalls, I received updates from Morgan almost every day With the status of my vehicle and when it would be ready. Exceptional service and best I’ve had at a Ford dealership. Great job would highly recommend. More

I really don't do survey's about dealerships since they can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with ser can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with service departments in general, I really don't have any problems. However, this is the first dealership service department that sent me a video regarding one of my tires and why it's recommended to replace it. I've never, NEVER, had a service department do that. My service manager, Greg gave me a very good first impression as well as the porter who washed my truck. Greg being very professional, yet personable and the porter did a good job giving my truck a shower (It was dirty!). I believe when it is time for that next oil change and when tires are in need of replacement, I will be returning and hopefully, there will be more inventory there for me to look at. More

I can feel all staffs in this dealer Always try to do their best for customers satisfaction their best for customers satisfaction More

it was another waste of time I have been waiting for parts for 3 months someone please help parts for 3 months someone please help More

Brought in my 2021 Ford Mustang Mach e for recall service and for a warning not to drive the vehicle. and for a warning not to drive the vehicle. More

Greg is a great service adviser. He has not let me down yet. He knows the vehicles. He has not let me down yet. He knows the vehicles. More

Sam the Service Advisor made me feel welcomed. He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my suv More