AutoNation Ford Valencia - Service Center

I really don't do survey's about dealerships since they can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with ser can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with service departments in general, I really don't have any problems. However, this is the first dealership service department that sent me a video regarding one of my tires and why it's recommended to replace it. I've never, NEVER, had a service department do that. My service manager, Greg gave me a very good first impression as well as the porter who washed my truck. Greg being very professional, yet personable and the porter did a good job giving my truck a shower (It was dirty!). I believe when it is time for that next oil change and when tires are in need of replacement, I will be returning and hopefully, there will be more inventory there for me to look at. More

I can feel all staffs in this dealer Always try to do their best for customers satisfaction their best for customers satisfaction More

it was another waste of time I have been waiting for parts for 3 months someone please help parts for 3 months someone please help More

Brought in my 2021 Ford Mustang Mach e for recall service and for a warning not to drive the vehicle. and for a warning not to drive the vehicle. More

Greg is a great service adviser. He has not let me down yet. He knows the vehicles. He has not let me down yet. He knows the vehicles. More

Sam the Service Advisor made me feel welcomed. He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my suv More

Great service. Greg did a fantastic communicating the process and the details of the services being done to my vehicle. It was very easy to schedule an appointmen Greg did a fantastic communicating the process and the details of the services being done to my vehicle. It was very easy to schedule an appointment. More

Got me in fast and smooth for a recall so I could register my new to me used diesel. All other dealers were weeks out on appointments. Only hiccup is if it needed a diesel mechanic one was not in an register my new to me used diesel. All other dealers were weeks out on appointments. Only hiccup is if it needed a diesel mechanic one was not in an the cal center doesn’t know this. More

Gregg was amazing. Always attentive to detail . Our family continues to come back to this dealership for decades largely because of the attention to detail in the servi Always attentive to detail . Our family continues to come back to this dealership for decades largely because of the attention to detail in the service dept. More

Great service. Friendly people. Quick completion of work. Staff is very friendly as well. Thank you to all Friendly people. Quick completion of work. Staff is very friendly as well. Thank you to all More