Back

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

Sort by
August 18, 2022

Amazing dealership! Greg Speer was very helpful and knowledgeable I would definitely have him help me again! Great job Greg !!! More

by geondee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Aug 23, 2022 -

AutoNation Ford Valencia responded

Hi Geondee, thank you so much for your positive comments about AutoNation Ford Valencia! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2022

It was an easy check in with the appointment I made the day before. Everyone was friendly and helpful. The scheduled work was done quickly and I was notified of its completion. More

by blindjustz@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Aug 19, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 16, 2022

Worked with Mike and Veronica in the service dept. Both were very professional and straight forward. Listened to me and took care of my concerns. Highly recommend! More

by jwaller1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Veronica
Aug 20, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Thanks again for the recommendation, and have an amazing day!

August 15, 2022

Great work and very fast to get me my vehicle back to me. Thank you very much More

by Jrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 15, 2022

They took care of a very big repair. I thought it was a simple oil leak, turns out it was a rear main seal. Pleased with the work performed and the service personnel (Veronika) kept me i More

by Gbolita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika Archer
Aug 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 14, 2022

Veronika was available to take my car at my scheduled appointment time. She was friendly and helpful. She called me when my car was ready, which was only a couple of hours after I dropped it off. Auto More

by erinswade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
Aug 19, 2022 -

AutoNation Ford Valencia responded

Erinswade, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2022

Morgan was fantastic! My car was in the shop longer than usual due to some recalls, I received updates from Morgan almost every day With the status of my vehicle and when More

by sszpgmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Aug 17, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Thanks for the recommendation, and have an amazing day!

August 12, 2022

I really don't do survey's about dealerships since they can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with ser More

by jqueen2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

I can feel all staffs in this dealer Always try to do their best for customers satisfaction More

by Kingdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Aug 16, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

it was another waste of time I have been waiting for parts for 3 months someone please help More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica
Aug 13, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

Aug 22, 2022 -

unhappy responded

i called your number it was a runaround no one to talk too

...
35
...