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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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August 09, 2022

Greg is a great service adviser. He has not let me down yet. He knows the vehicles. More

by 30mdive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg S.
Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2022

Brought in my 2021 Ford Mustang Mach e for recall service and for a warning not to drive the vehicle. More

by James.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 08, 2022

Sam the Service Advisor made me feel welcomed. He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi Gina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Aug 13, 2022 -

Gina responded

Genniedunlap68@gmail.com

August 08, 2022

Great service. Greg did a fantastic communicating the process and the details of the services being done to my vehicle. It was very easy to schedule an appointmen More

by shawneenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

Got me in fast and smooth for a recall so I could register my new to me used diesel. All other dealers were weeks out on appointments. Only hiccup is if it needed a diesel mechanic one was not in an More

by cam188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John I think.
Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 04, 2022

Gregg was amazing. Always attentive to detail . Our family continues to come back to this dealership for decades largely because of the attention to detail in the servi More

by Jimchikato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg spear
Aug 08, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

Great service. Friendly people. Quick completion of work. Staff is very friendly as well. Thank you to all More

by Incubus1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Aug 08, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

fast, easy, responsive, fixed problem. everything went smooth and perfect, excellent communication. no complaints at all. More

by jnayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul monticone
Aug 08, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

The dealership service department has always been professional and extremely helpful. Disappointed they did not wash my car which they usually do More

by Marylyn marylyndonley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 05, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 01, 2022

I bought a used Toyota here, Toyotas will take a longer time to service, Ford AutoNation don’t carry parts for this product have to order. Why don’t I go to toyota. Because I bought all my cars from Ford a More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Aug 04, 2022 -

AutoNation Ford Valencia responded

Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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