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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
702 Reviews

702 Reviews of AutoNation Ford Valencia - Service Center

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July 29, 2022

Just brought my vehicle in for it's first oil change and the car was done and ready before the estimated time given to me. Everyone was friendly and professional and was very concerned about meeting my need More

by Egi C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polo, Greg, Mike
Aug 02, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Auto Nation Ford service center is very professional and caring. Samuel is the best advisor. More

by paulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White.
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Paulo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Greg was professional, efficient, and friendly and my truck was done before expected. I couldn’t be happier. More

by Kevin.beckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

I needed some repairs on my 2911 Edge. Veronica described the needed repairs, provided a cost estimate as well as a time frame to complete the repairs. She provided updates by both phone a More

by Ron Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Ron, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Thanks Greg , I always feel like I get honest prompt service at the Valencia Auto Nation Ford. More

by jjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg S.
Aug 02, 2022 -

AutoNation Ford Valencia responded

Hi Jjn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 26, 2022

Greg did a great job. Got the recall work done without issues. Vehicle was done on time, and they provided an inspection report. More

by Totoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jul 29, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 26, 2022

Good service very satisfied , the service man was very nice they did the service right away More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Alvares
Jul 30, 2022 -

AutoNation Ford Valencia responded

Hello Alex, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2022

I have been a customer of AutoNation Ford Valencia since 2008 for vehicle purchases and service. I now live in Lake Havasu City AZ and continue to take my 2014 Mustang there for all servicing. It has near More

by rock4226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Jul 30, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jul 30, 2022 -

rock4226 responded

I ALWAYS have a positive experience with your service center! Thank you for keeping my car in tip top shape despite the number of miles on her!

July 25, 2022

Customer service is very good and Greg Speer is an awesome and friendly service advisor. More

by gpeart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2022

Extremely dissatisfied. I told desk guy and a different guy who approached me saying I wanted 5.5 quarts of oil, not 6, and they still put in 6. Level is now ABOVE the upper More

by Eugene_pepi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

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