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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
708 Reviews

708 Reviews of AutoNation Ford Valencia - Service Center

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August 04, 2022

fast, easy, responsive, fixed problem. everything went smooth and perfect, excellent communication. no complaints at all. More

by jnayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul monticone
Aug 08, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2022

The dealership service department has always been professional and extremely helpful. Disappointed they did not wash my car which they usually do More

by Marylyn marylyndonley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 05, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 01, 2022

I bought a used Toyota here, Toyotas will take a longer time to service, Ford AutoNation don’t carry parts for this product have to order. Why don’t I go to toyota. Because I bought all my cars from Ford a More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Aug 04, 2022 -

AutoNation Ford Valencia responded

Hello Steve, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

It’s not so much the dealership it was Javier he was great My next visit I would also like to have him More

by PAmmpurplelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 01, 2022 -

PAmmpurplelady responded

No response

Aug 01, 2022 -

PAmmpurplelady responded

You need more people like Javier

Aug 01, 2022 -

PAmmpurplelady responded

There’s nothing I want to write in this area

August 01, 2022

Mike Duff was an excellent service provider. He consistently contacted me to provide updates on the status of my vehicle repair and was able to answer all of my questions. The vehicle was repair More

by yvetteladuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Aug 04, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2022

Great customer service is fast, efficient, and always a good experience, unlike many other dealer service locations. Sam White is very professional and always makes sure the service is done right the firs More

by tim_mcginley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam White
Aug 02, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 29, 2022

Just brought my vehicle in for it's first oil change and the car was done and ready before the estimated time given to me. Everyone was friendly and professional and was very concerned about meeting my need More

by Egi C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polo, Greg, Mike
Aug 02, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Auto Nation Ford service center is very professional and caring. Samuel is the best advisor. More

by paulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White.
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Paulo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

Greg was professional, efficient, and friendly and my truck was done before expected. I couldn’t be happier. More

by Kevin.beckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2022

I needed some repairs on my 2911 Edge. Veronica described the needed repairs, provided a cost estimate as well as a time frame to complete the repairs. She provided updates by both phone a More

by Ron Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Aug 01, 2022 -

AutoNation Ford Valencia responded

Hi Ron, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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