AutoNation Ford Valencia - Service Center
Valencia, CA
702 Reviews of AutoNation Ford Valencia - Service Center
Great service at Valencia! Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2 Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2021 F150 and the battery die twice, all power is drained, I think have some issue in the system, but they mentioned is a battery defective and is replaced (2 times?). More
The service department is impossible to get a hold of. I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call to get a status update, no one would pick up. Long story short, I ended up being without my car for the rest of the weekend! I do not recommend this place. I’d rather drive to the Valley for service than come back here. More
Dealership, Michael Duff, treated me professionally and quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would b quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would be ready. More
Service runs on time and supplies good information about car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went s car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went straight to the carwash after leaving. More
Last service performed was handled by Morgan. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. More
Outstanding customer service. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. More