Back

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
702 Reviews

702 Reviews of AutoNation Ford Valencia - Service Center

Sort by
July 25, 2022

The service was great and Megan was extremely helpful and curious. Thank you very much More

by mchlcuillerier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and ber co-workers
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2022

Greg Speer and Mike Duff are amazing! ! The service they provide is tops in the service world. More

by dbohlig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer and Mike Duff
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 23, 2022

Great service at Valencia! Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2 More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Jul 26, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 23, 2022

The service department is impossible to get a hold of. I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call More

by Left stranded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier
Jul 25, 2022 -

AutoNation Ford Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 382-4700 to discuss what we can do to help.

July 23, 2022

Dealership, Michael Duff, treated me professionally and quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would b More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Jul 25, 2022 -

AutoNation Ford Valencia responded

Hi Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Service runs on time and supplies good information about car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went s More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 25, 2022 -

AutoNation Ford Valencia responded

Hi Linda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 22, 2022

Work was performed on time and vehicle returned as promised. Service was excellent and prompt More

by timknocker30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 25, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

Last service performed was handled by Morgan. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. More

by mpsilberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

They were a little backed up but seem to have got the job done OK. Most associates are polite More

by GizMo1278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 21, 2022

Outstanding customer service. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. More

by Darleneavitiaramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

...
37
...