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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
708 Reviews

708 Reviews of AutoNation Ford Valencia - Service Center

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July 28, 2022

Thanks Greg , I always feel like I get honest prompt service at the Valencia Auto Nation Ford. More

by jjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg S.
Aug 02, 2022 -

AutoNation Ford Valencia responded

Hi Jjn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 26, 2022

Greg did a great job. Got the recall work done without issues. Vehicle was done on time, and they provided an inspection report. More

by Totoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jul 29, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 26, 2022

Good service very satisfied , the service man was very nice they did the service right away More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Alvares
Jul 30, 2022 -

AutoNation Ford Valencia responded

Hello Alex, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2022

I have been a customer of AutoNation Ford Valencia since 2008 for vehicle purchases and service. I now live in Lake Havasu City AZ and continue to take my 2014 Mustang there for all servicing. It has near More

by rock4226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Jul 30, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jul 30, 2022 -

rock4226 responded

I ALWAYS have a positive experience with your service center! Thank you for keeping my car in tip top shape despite the number of miles on her!

July 25, 2022

Customer service is very good and Greg Speer is an awesome and friendly service advisor. More

by gpeart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2022

Extremely dissatisfied. I told desk guy and a different guy who approached me saying I wanted 5.5 quarts of oil, not 6, and they still put in 6. Level is now ABOVE the upper More

by Eugene_pepi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

July 25, 2022

The service was great and Megan was extremely helpful and curious. Thank you very much More

by mchlcuillerier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and ber co-workers
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2022

Greg Speer and Mike Duff are amazing! ! The service they provide is tops in the service world. More

by dbohlig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer and Mike Duff
Jul 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 23, 2022

Dealership, Michael Duff, treated me professionally and quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would b More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Jul 25, 2022 -

AutoNation Ford Valencia responded

Hi Steve, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2022

Great service at Valencia! Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2 More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Jul 26, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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