AutoNation Ford Valencia - Service Center

The service department is impossible to get a hold of. I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call to get a status update, no one would pick up. Long story short, I ended up being without my car for the rest of the weekend! I do not recommend this place. I’d rather drive to the Valley for service than come back here. More

Work was performed on time and vehicle returned as promised. Service was excellent and prompt promised. Service was excellent and prompt More

Service runs on time and supplies good information about car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went s car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went straight to the carwash after leaving. More

Last service performed was handled by Morgan. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. More

They were a little backed up but seem to have got the job done OK. Most associates are polite done OK. Most associates are polite More

Outstanding customer service. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. More

I went there after moving from the San Gabriel area. But they exceeded my expectations. Greeted me courteously and were on time and no BS add ons. I will be going back for my transmission service But they exceeded my expectations. Greeted me courteously and were on time and no BS add ons. I will be going back for my transmission service More

My service rep was very professional and knowledgeable. The shuttle service was such a bonus to me and my family. The shuttle service was such a bonus to me and my family. More

There’s nothing like walking into an establishment and receiving a warm greeting. The professionalism of my tech Greg made this trip to the service department strangely enjoyable. receiving a warm greeting. The professionalism of my tech Greg made this trip to the service department strangely enjoyable. More

Great place. Got me in quickly for my routine oil change, found a nail in my tire and patched it for free. Sam and the other customer service people were friendly Got me in quickly for my routine oil change, found a nail in my tire and patched it for free. Sam and the other customer service people were friendly. Highly recommend. More