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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

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July 21, 2022

Last service performed was handled by Morgan. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. More

by mpsilberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 21, 2022

They were a little backed up but seem to have got the job done OK. Most associates are polite More

by GizMo1278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 21, 2022

Outstanding customer service. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. More

by Darleneavitiaramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 24, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 15, 2022

I went there after moving from the San Gabriel area. But they exceeded my expectations. Greeted me courteously and were on time and no BS add ons. I will be going back for my transmission service More

by LonghornFan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 18, 2022 -

AutoNation Ford Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 15, 2022

My service rep was very professional and knowledgeable. The shuttle service was such a bonus to me and my family. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Jul 18, 2022 -

AutoNation Ford Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 14, 2022

There’s nothing like walking into an establishment and receiving a warm greeting. The professionalism of my tech Greg made this trip to the service department strangely enjoyable. More

by theronparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 15, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

July 13, 2022

Great place. Got me in quickly for my routine oil change, found a nail in my tire and patched it for free. Sam and the other customer service people were friendly More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 15, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 13, 2022

Brought my Ford Edge in for regular service and factory recalls. The work done was excellent. More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 15, 2022 -

AutoNation Ford Valencia responded

Hi Tom, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

July 11, 2022

One of the best dealerships when it comes to service! Very nice and communicate well with customers. More

by smfaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember but they are ALL great
Jul 14, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

The service department is friendly and very knowledgeable. Great communication and they tr to get what you need done as soon as possible. More

by woodward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 14, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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