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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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June 23, 2022

Excellent service, professional employees with up to date information re progress on maintenance and a courteous van! More

by Geiger01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 27, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 23, 2022

I stated that any service should still be under warranty. Did I have a problem with my car? Uncertain. They alleviated my fears. They found no cause or problem. And did not charge me at all, since they More

by edrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 27, 2022 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 22, 2022

I RECIEVED EXCELLANT SERVICE FROM MAKING MY APPOINTMENT 3 DAYS AFTER I CALLED, BECAUSE OF A RECALL. THANK YOU MICHEAL DUFF FOR GETTING MY CAR IN & OUT QUICKLY, I APPRECIATED THAT. I HAVE ALWAYS HAD GREAT More

by hollybgeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHEAL DUFF
Jun 23, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2022

I didn’t buy my truck here but I had it serviced. Javier in the servicing dept. made the experience great! More

by johntempleton36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 23, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 20, 2022

The service here is always fast and easy. I can always count on Mike to get me in and out. I really appreciate the the communication on what is going on with my vehicle. That is very importan More

by cgrunbok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Jun 22, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

Mike is great! He always goes above and beyond to make my service visit quick and easy. More

by wygal831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 22, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2022

Service writers are always attentive to my schedule. They get the service done professionally and inca timely manner More

by Stevec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 20, 2022 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 19, 2022

Sam in service is awesome and always gets it done, regardless of the situation. He cares and follows through. More

by Gofasteattacos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service
Jun 20, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 17, 2022

Service advisor Sam has always been excellent. Car was done ahead of time. Would not hesitate to bring my car back. More

by Tim w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 20, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, Tim! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Greg has been my service advisor for my Ford Escape 2014. He has kept it running well all these years...Always have great experience. More

by abbyrn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jun 17, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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