Back

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
715 Reviews

715 Reviews of AutoNation Ford Valencia - Service Center

Sort by
June 29, 2022

Sam my service writer was great. Friendly and knowledgeable. Made my reservation online. I was in and out of there quick. Definitely recommend Autonation Ford! More

by matt h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 01, 2022 -

AutoNation Ford Valencia responded

Hello Matt, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

This was my first time servicing my vehicle I purchased and I have had a great experience with Autonation overall. However, with the maintenance service I received, I did not give a higher score. There was More

by adrEx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford Service Employee
Jun 29, 2022 -

AutoNation Ford Valencia responded

Hi Adrex, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 382-4700. We would appreciate the chance to turn your experience around.

June 24, 2022

Veronika was extremely helpful and readily available to answer my questions. She was pleasant and professional. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
Jun 28, 2022 -

AutoNation Ford Valencia responded

Hello Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Bought my car here and took it to its first service. Sam was prompt to check the car in and when it was ready gave me the walk-through of the work performed. Happy that I can rely on the local dealershi More

by rambl30nb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 27, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Excellent service, professional employees with up to date information re progress on maintenance and a courteous van! More

by Geiger01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 27, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 23, 2022

I stated that any service should still be under warranty. Did I have a problem with my car? Uncertain. They alleviated my fears. They found no cause or problem. And did not charge me at all, since they More

by edrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 27, 2022 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 22, 2022

I RECIEVED EXCELLANT SERVICE FROM MAKING MY APPOINTMENT 3 DAYS AFTER I CALLED, BECAUSE OF A RECALL. THANK YOU MICHEAL DUFF FOR GETTING MY CAR IN & OUT QUICKLY, I APPRECIATED THAT. I HAVE ALWAYS HAD GREAT More

by hollybgeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHEAL DUFF
Jun 23, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2022

I didn’t buy my truck here but I had it serviced. Javier in the servicing dept. made the experience great! More

by johntempleton36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 23, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 20, 2022

The service here is always fast and easy. I can always count on Mike to get me in and out. I really appreciate the the communication on what is going on with my vehicle. That is very importan More

by cgrunbok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Jun 22, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

Mike is great! He always goes above and beyond to make my service visit quick and easy. More

by wygal831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 22, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
41
...