AutoNation Ford Valencia - Service Center

First service at 5k miles on new car,later used Ford points for service payment,got there and waited in break room,got coffee then went to parts dept to ask about factory dash cam and Apple play wireles points for service payment,got there and waited in break room,got coffee then went to parts dept to ask about factory dash cam and Apple play wireless usb availability and cost. Other customers going in and out of showroom around 4.30 pm on a Thursday,saw an Aston Martin on display inside,left satisfied after about an hour,pleased with service,would recommend service,noticed they have a lot of new trucks on lot and for service than cars. Saeed A More

Ford of Valencia always puts the customer first. I have been coming to this dealership for years and have never once been disappointed with the customer service, level of courtesy and professionali I have been coming to this dealership for years and have never once been disappointed with the customer service, level of courtesy and professionalism, communication about recommended repairs and status of work, or overall customer experience. The team works well together. Even if your initial representative is off, someone else will pick up where they left off to make sure you are taken care of. To put it simply, going to the dealership makes me want to own Ford vehicles. More

It was my first time at this dealership but Staff was very friendly and courteous as well very friendly and courteous as well More

Car was repaired (at least we think it is). System was overwhelmed so the car had to be there an extra day which was OK. Greg and Xavier were great in helping. System was overwhelmed so the car had to be there an extra day which was OK. Greg and Xavier were great in helping. More

I used the Ford app to make my appointment, showed up that day, they gave me a ride home, my car was ready in under 2 hours! I was very satisfied with their service and how easy it was for me. that day, they gave me a ride home, my car was ready in under 2 hours! I was very satisfied with their service and how easy it was for me. More

Mike Duff was very helpful. He explained all the repairs being done to my vehicle. Was a positive experience. He explained all the repairs being done to my vehicle. Was a positive experience. More

Excellent customer service. And they make you feel like you are important. Highly recommend the place And they make you feel like you are important. Highly recommend the place More

Sometimes Fleet repairs are difficult to get approved, not the case here. Easy scheduling appointment, Fleet repair approval done without incident and timely repairs. Thank You, not the case here. Easy scheduling appointment, Fleet repair approval done without incident and timely repairs. Thank You, More

Autonation is awesome! Arrived 20 minute's early for my appointment. Just basic service "The Works" (oil change ) had me in and on the road in less than an hour 1/2 . Awes Arrived 20 minute's early for my appointment. Just basic service "The Works" (oil change ) had me in and on the road in less than an hour 1/2 . Awesome service wait time great! Thank you Auto Nation! More

They are Useless ! ! I bought a new hybrid Ford Escape , the subwoofer make rathering noise .. they can’t fix it . After 4 visit they figure that it vibration from t ! I bought a new hybrid Ford Escape , the subwoofer make rathering noise .. they can’t fix it . After 4 visit they figure that it vibration from the tail light . And they can’t fix it . They don’t return phone calls of follow up with customers when there is a problem .. Ford make nice cars , but Valencia service department sucks … Avoid. More