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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
709 Reviews

709 Reviews of AutoNation Ford Valencia - Service Center

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December 30, 2021

Service guy was helpful. They had my truck for 2 months to fix oil leak, and hubs. I know they were backed up, but it seems like there was a lot of wasted time. Spend 90k on a truck and get treated like yo More

by peeweegrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
December 30, 2021

Great interaction with the Service team, quick timely response. I waited for the vehicle and the wait room was clean and comfortable. Time to service was as advised. More

by basisafrica
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Owen
December 23, 2021

Sam is very helpful in the service department. We had a recall on our explorer and was given a rental for the day. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
December 23, 2021

My Service writer was prepared for what my car needed to be done and so the process of dropping it off was highly efficient. The car was ready before it was promised and he explained how it went and everyth More

by shockingblue7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
December 22, 2021

Everyone was very helpful and knowledgeable. I could not find a complaint if I tried to. More

by Rgkleftcoast69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Khouja
December 21, 2021

Great customer service and I must say Morgan is awesome always is just a gem never had such a wonderful experience More

by Graceah52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan!!! Yay
December 20, 2021

AutoNation Valencia Ford dealership has excellent customer service. I took my Explorer in for a recall service and to fix my seat. I got my vehicle back in 3 hours. Javier was awesome Thank you! More

by Angelgirl520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
December 19, 2021

Always have great service here and service has been the best for me, excellent customer service Highly recommended More

by kramtin208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Owen
December 18, 2021

Every time I come here u get nothing but the best service! Sam is super helpful and always goes out of his way to ensure I understand all information. Thank you Ford Valencia! More

by Bvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam; service desk
December 17, 2021

Arrived for 8am appointment and Sam White met me immediately asked me a few questions regarding any issues with my vehicle and advised me the 47,500 mile service would be about 2 hours or so and at More

by hazmatguy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
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