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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
702 Reviews

702 Reviews of AutoNation Ford Valencia - Service Center

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September 15, 2023

Amazing service and customer care worth my 2 hour drive. Sam the coordinator was very helpful and cared about my time. More

by dcemrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service was a rockstar
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Sep 18, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

I took my car in for an oil change, and received prompt service and updates. They also offered to bring my car to me when it was finished. More

by kempercrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Sep 18, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 11, 2023

Honest and efficient. Really Helped Deal with my car issues highly recommend having your Ford vehicle serviced here. Greg was awesome More

by maxximus2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

September 11, 2023

Until this day i have not heard of anything, no update for the parts that they ordered for my car. Waiting too long. So unreal. Takes forever. More

by Ching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi Ching, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

September 11, 2023

Pleased with service performed all necessary repairs and replaced broken switches as well as replaced portable charger. More

by trinidad_flores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 06, 2023

Service dept was fast. Work done before promised. Did as I asked worked to be done. Would bring my truck back there. More

by barberelectric
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Veronica
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Sep 09, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

I brought my expedition in for recall repair. Laura was my service advisor and she was great to work with. She set clear expectations with me of how long it would take and kept me updated through More

by mbro99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Sep 07, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 03, 2023

The experience was painless. Sam took care of my issue and I had my truck back sooner then expected. More

by michellemazzamail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Sep 08, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 31, 2023

Fast service and knowledgeable staff reasonable prices looking forward to many years of relationship . Would highly recommend. More

by Skunin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric duarte
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Sep 04, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

The dealership is very nice, Morgan is the best, she is very professional and always pleasant to work with. More

by kevinjosing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Sep 03, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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