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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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November 08, 2021

My vehicle went in for a recall repair and general service. The Service Manager was outstanding. More

by kalynhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 10, 2021 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2021

Went in for scheduled recalls appt and was out within 2 hours. That’s unheard of in SoCal. More

by Pmoreno818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep @ service counter
Nov 10, 2021 -

AutoNation Ford Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

I have been a customer of Auto Nation Ford Valencia for over 31 years and have purchased 7 cars during that time. I have been fortunate to have Greg Speer as my service advisor for over thirty years!!! I More

by kmiapowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 08, 2021 -

AutoNation Ford Valencia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2021

I purchased my 2016 Ford Edge from this dealership because of their excellent customer service. I just a few days ago had my oil, etc, changed and new rear brake pads replaced. I also had the brake More

by cschock91350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Nov 08, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2021

Brought my 2016 Ford Edge in to take care of the Brake Recall Parts that needed to be replaced. Very happy with the customer service. More

by ksalcido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Nov 08, 2021 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2021

Always great service, Greg is the man! Answers all questions and gets the job done right! Love Ford! More

by Jackpot Jonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 06, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Greg here at AutoNation Ford Valencia! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 01, 2021

Service was excellent and professional. I have been using them for service for many years and have always been happy with the result. More

by dinobass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 04, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 01, 2021

Personal is nice and they know what they’re doing especially in the service department More

by acnava13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Nov 04, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 01, 2021

Mike Duff and the entire service staff are great, they have always treated me well More

by JohnRags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff, Craig
Nov 04, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 31, 2021

They do excellent work and are very honest.very friendly employees would not trust any other dealer. More

by Mustang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 03, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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