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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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September 24, 2021

I had my 2016 Focus in for service for almost 3 months. Mike Mance was my service advisor. There was a serious back log on the computer chip necessary to repair the car. Mike was extremely efficient and More

by mhaleofscv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Nice and friendly service, had my car serviced in a timely manner. Only sad part was no car wash due to a broken car wash machine More

by Melissacarter028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 22, 2021

Mike Duff was great. Kept us informed about our car and let us know what was going on. Always great having Mike take care of us. More

by Suehen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

Everything went fine, . What could be easier. dropped off my vehicle at the scheduled time they gave me a ride home and the car was ready at the time they said More

by Rpsic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

I love this place. Easy check in and pick up. Very accommodating and honest. Mike Mance is the best. More

by D. Aldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mance - Service Dept
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

Mike whom works in the service department makes it so easy for me to have my car dropped off n always calls or sends me a text as soon as it’s ready. Great service in communicating n service repairs. I l More

by Angie Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike n the service department
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi Angie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 17, 2021

I've been using AutoNation Ford Valencia for service and repairs for 4 1/2 years now. Gregg Speer is my service advisor and always handles my appointments professionally and with great communication. I lo More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 24, 2021 -

AutoNation Ford Valencia responded

Hi Christine, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 14, 2021

Had great customer service, were very informative and didn’t try to sell me on any unnecessary services. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Sevilla
Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi Bobby, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

Excellent service I’m happy very courteous staff.I’m going to come back for sure. More

by rodolfomoreno54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Sep 14, 2021 -

rodolfomoreno54 responded

Super excellent service , I'm going to come back.

Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 13, 2021

My service appointment for my Ford truck was easy and comfortable. They took my truck back right away and returned it washed and ready in an hour. I enjoyed fresh brewed Starbucks coffee and local news t More

by Ford strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Owen
Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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