AutoNation Ford Wolfchase - Service Center
Memphis, TN
676 Reviews of AutoNation Ford Wolfchase - Service Center
They opened on time and I was greeted warmly. They served donuts and coffee and serviced my car well. Very clean and inviting waiting area also. They served donuts and coffee and serviced my car well. Very clean and inviting waiting area also. More
Waited almost 3 hours for a simple oil change with an appointment and asked about the washer fluid being changed and was assured it is the first thing they did. At checkout explained that the washer flui appointment and asked about the washer fluid being changed and was assured it is the first thing they did. At checkout explained that the washer fluid notice in my app did not reset and was told it was done. I had to ask about the status of my car, the service tech failed to communicate or give any updates. Well 2 days later the notice in my car stated washer fluid low. I’ve been to this dealership several times but this service was definitely below standard. More
I always receive great service from Barbara. Had a nice chat with Nick and so glad to hear that Jacob is back. Good to see everyone working together and taking care of all the customers. A very Had a nice chat with Nick and so glad to hear that Jacob is back. Good to see everyone working together and taking care of all the customers. A very happy place!!! More
Never even started the truck up looked at the telemetry data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer. data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer. More
Great service from Ms. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town. More
I am very happy with the professional manner my Service Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of both our Ford vehicles in the future. More
My service agent, Britany was excellent, but after waiting several months rand having an appointment to get my recall repaired, they did not have the part to repair the recall, and now i have to wait waiting several months rand having an appointment to get my recall repaired, they did not have the part to repair the recall, and now i have to wait several months again before it is repaired. More