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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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January 09, 2023

I scheduled my appointment online for a 3pm service. I arrived at the dealership about 5 min late due to traffic and this being the first time at this location, just moved from Kansas. The Service team More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 12, 2023 -

AutoNation Ford Wolfchase responded

Hi Josh, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

January 05, 2023

Took 2 hours for oil change. $15 to check air in tires seems a bit ot of customer service range. More

by jbsinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dunno
Jan 08, 2023 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2023

Service was good, my only issue was no one greeted me when I pulled in and I sat in my car for a while. When I got out and walked in I had to ask a couple people what the protocol was. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know.
Jan 07, 2023 -

AutoNation Ford Wolfchase responded

Dave, we are disappointed by your experience at AutoNation Ford Wolfchase. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

December 27, 2022

Overall I would absolutely recommend autonation Ford. You can expect to be without your truck for awhile but that's everywhere right now. Bottom line,the service was great and the work they did. Avoid More

by wmbriggs87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 29, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

I have been going here for years. They always do a great job no matter off it's big or small work. Always honest and fair. More

by Joebud82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Stacks
Dec 29, 2022 -

AutoNation Ford Wolfchase responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 26, 2022

So glad to have Bro Lee back! ! Definitely makes a difference for us! Great customer service! More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Dec 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 23, 2022

I had an appointment and my service advisor already had my work order ready to go. I was in and out in less than 4 hours. All work was done efficient and quickly by the employees at AutoNation Wolfchase, More

by Jack Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Dec 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 22, 2022

I called the dealership with a recall notice and she took down all the information quickly and gave me an appointment. I brought my car in and went shopping and they called me about two hours later and said More

by butler.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Dec 27, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

December 22, 2022

I didn’t have a appointment but They got my car in and did a oil change and Lee made sure it was done even though they was really busy on a Saturday Morning More

by Shirley Clear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Dec 27, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 21, 2022

Barbara was amazing, I was greeted at designated service time and she took care of everything. Discussed pick up time of 2:00 pm and they were finished an hour early. Professional and timely will definitely More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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