AutoNation Ford Wolfchase - Service Center

I scheduled an appointment for an oil change, and after dropping my vehicle off at the service center, I waited in their lobby for almost 4 hours before my vehicle was ready. The only reason I chose to hav dropping my vehicle off at the service center, I waited in their lobby for almost 4 hours before my vehicle was ready. The only reason I chose to have my oil changed at the dealership was because I was given 12 complimentary oil changes after they had my car at the dealership for 3 months to fix an electrical issue under warranty. I understand that all dealerships and auto repair shops are extremely backed up and are having trouble getting parts, but some communication that it might take a while before they could get to my car would've been nice so I could have arranged plans to leave and come back. The only reason I still gave 3 stars for a rating is because, even though communication was lacking, the employees were nice and I didn't have any issues with the oil change itself. More

Lee Gault was able to get my truck in and serviced on short notice before I went out of town and took care of all my needs! His communication is always excellent and will be going back there souly becaus short notice before I went out of town and took care of all my needs! His communication is always excellent and will be going back there souly because Lee makes it so painless and easy More

I own a Mustang that had a recall for the rear backup camera for repair. Recall repair was done in a timely fashion and all the crew was professional! Good job all! camera for repair. Recall repair was done in a timely fashion and all the crew was professional! Good job all! More

My service advisor, Barbara Myers keeps me informed, answered all my questions, She makes sure that everything is done correctly and if there is any problems, she takes care of it. answered all my questions, She makes sure that everything is done correctly and if there is any problems, she takes care of it. More

Took my F150 in for service, and Autonation Ford went above and beyond what was required of them. I don’t normally leave reviews, but the folks here will make sure you are taken care of! above and beyond what was required of them. I don’t normally leave reviews, but the folks here will make sure you are taken care of! More

Thank you for your great work and financial help getting our car fixed! Great Team! our car fixed! Great Team! More

Turned a frustrating recall into a less frustrating experience. Good communication and a pleasant overall experience with the service techs. Thank you. experience. Good communication and a pleasant overall experience with the service techs. Thank you. More

Good service and friendly people, there was some confusion on what service are by appointment and which are done by coming in for same day service Otherwise a very good service department confusion on what service are by appointment and which are done by coming in for same day service Otherwise a very good service department More

Way too expensive but honest I could not afford to have the water pump put on but they did keep it and do the recalls I think him for that but charge me $154 which I had to borrow to pay so there’s no empa the water pump put on but they did keep it and do the recalls I think him for that but charge me $154 which I had to borrow to pay so there’s no empathy maybe in them $3250 for a water pump people people More

AutoNation Wolfchase has taken care of our company cars and trucks over the past 19 years and we have seen it grow into one of the best facilities with the best service department within the Memphis area. and trucks over the past 19 years and we have seen it grow into one of the best facilities with the best service department within the Memphis area. Great team with the best costumer service anywhere. Keep up the good work!. More