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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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November 07, 2022

Ed Stacks and his crew are awesome! They took my car and took great care of the car. More

by Onewire93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks and his crew. Don’t know the other names
Nov 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Jeff took real good care of me he answered all my questions made sure my warranty covered everything before hand and kept me updated even though they were very busy he made sure i knew what was going More

by westonangelica7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

November 06, 2022

Very nice staff wait time was a little long for an oil change when you had a scheduled appointment but all in all it was nice More

by kimking2629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy new employee
Nov 13, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 04, 2022

Excellent service as all ways. Great customer service, A++. Overall experience could not have been better. More

by mpayne78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault, Nick Rowell, Jon Osborne, Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

October 31, 2022

It was a great experience the technician did an amazing job on my vehicle, it runs great. More

by musgrave5814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt, Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 31, 2022

They had my car on time and did what I ask then to do on it More

by Ronal Menjivar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Wolfchase responded

Hi Ronal, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

The service was great, took me in last minute appointment while I was passing through. More

by Not2dark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 27, 2022

The service was top-notch. Friendly, efficient, and informative. I was constantly briefed on my vehicle’s repair status and estimated cost. More

by Rbooze8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Nov 04, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 21, 2022

Knowledgeable friendly staff Clean environment. Been a customer for 12 years and never been disappointed More

by Bwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in service dept
Oct 28, 2022 -

AutoNation Ford Wolfchase responded

Hello Bwelch, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 20, 2022

Service advisor did a great job. Very friendly and professional. However when I received delivery, it was not as expected. They left used floor mat and plastic bag inside. This was t More

by Sparten
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Wolfchase responded

Hi Sparten, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

Nov 02, 2022 -

Sparten responded

I gave call to this number on 10/27 and left a voicemail. Still waiting for reply.:-)

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