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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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674 Reviews of AutoNation Ford Wolfchase - Service Center

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September 19, 2022

. If you make an appointment stick to it and stay at the dealership. If you leave your car to run errands with spouse or friend they will put it in line and get to it after they do the people who are waitin More

by RKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 19, 2022

Vehicle was dropped of the evening before for an early morning appointment next day. Done that evening! Barbara kept me informed and discovered I needed an addition item resolved. Had it done and pi More

by Larry Frye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick
Sep 23, 2022 -

AutoNation Ford Wolfchase responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2022

Awesome service once again, from top to bottom. I have beeen going here for several years for service work now, and this is a top notch service department. I have met several Technicians, Advisors More

by mpayne78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Lee, Josh
Sep 21, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

Barbara handled the write up etc and Anthony Vernon was the mechanic. Everything went exactly as they said it would. No issues no problems and it was ready when they told me it would be. More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers, Anthony Vernon
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi Shane, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 16, 2022

Shout out to Lee Gault, my service advisor. He always makes you feel at home. takes care of your needs. Went there for an oil change and tire rotation, out in an hour and at a very good pric More

by markdornellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2022

My service tech was courteous, efficient and thorough about expectations of my service, cost and estimated pickup time. More

by adrienek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kenyon
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2022

Excellent service where in def and to the point on everything. Didn’t push anything on me I got in and got out in perfect timing actually shorter than was expected 100% great service imo will def cont More

by Thite5624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Kenyon and Jacob Humphrey
Sep 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

The people from the operator to the maintenance manager were very helpful in letting me know when my truck would be ready after having some warranty work completed More

by Donsnyder14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks Jr.
Sep 12, 2022 -

Donsnyder14 responded

Ok

Sep 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 10, 2022

The service writer, Barbara, was great. My appointment was at 8:30 and the service was completed around 10:45-11:00. Waiting on service (oil change and a tire rotation) should be done in no More

by AProv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

September 09, 2022

The services provided (new tires, alignment, oil change, and electronic syncing were done in a professional manner. More

by wedwards3132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 13, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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