AutoNation Ford Wolfchase - Service Center

Barbara was nice & ,helpful the mechanic was thorough & my wait time was short. Plus the waiting room was nice and clean my wait time was short. Plus the waiting room was nice and clean More

Clean, all new cars have high surcharge over list, not acceptable, counter help cordial and helpful acceptable, counter help cordial and helpful More

Very friendly and incredibly fast service. Offered to wash my car. Only improvement I suggest is better coffee and snacks in the waiting room. Offered to wash my car. Only improvement I suggest is better coffee and snacks in the waiting room. More

The staff provided excellent Customer Service in all areas. Barbara was very attentive to my needs. areas. Barbara was very attentive to my needs. More

Difficult problem that required several trips to the dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond t dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond to drill down and resolve my problem. More

Great and fast service. Getting an appointment was easy and the team was extremely helpful. Getting an appointment was easy and the team was extremely helpful. More

I went in for a tire repair, but needed a replacement. They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving on a spare for days. Gary was sincerely apologetic about the problem. The lady answering the phone was rude and dismissive More

The folks at AutoNation Bartlett are super! I made my appointment through the Ford Pass app to take care of 2 recalls. Gary Douthitt, assistant service manager, was so nice and accommodating! I made my appointment through the Ford Pass app to take care of 2 recalls. Gary Douthitt, assistant service manager, was so nice and accommodating! More

Lee Gault is a tremendous Service Advisor. He gets it done right and goes out of his way to ensure that my Expedition is well taken care of. He gets it done right and goes out of his way to ensure that my Expedition is well taken care of. More

Everything was great but they didn’t apply my coupon. I had a 10% off and they ignored it. I had a 10% off and they ignored it. More