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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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August 24, 2022

I moved here from Az. and brought my 2020 Edge to get my oil changed. Friendly team and fast service More

by hguimil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Shelby
Aug 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

Lee Gault has always been extremely helpful and courteous when I bring my vehicle into you dealership. He has always got my vehicle back to me when promised with all services completed. Thanks Lee for a gr More

by Jack Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 27, 2022 -

AutoNation Ford Wolfchase responded

Jack, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 22, 2022

Left my SUV the night before and came back to get it. Only needed an oil change and tires looked at. Everything was done in a timely manner and ready when I picked it up...Slight problem with forgetting More

by wehavefords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2022

I left my truck off the night before for an oil change scheduled for 7:00am. About 6 hours later, it was still not ready, nor started. So, I picked up my truck w/o the work being completed. More

by Ed
Recommend Dealer
No
Employees Worked With
Barbara
Aug 20, 2022 -

AutoNation Ford Wolfchase responded

Hi Ed, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

August 17, 2022

Get you your appointment, so you will now if you need to drop off. Also keep you updated on issues More

by Mssmileysmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various
Aug 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2022

Service advisor was excellent and fast service on short notice! Her name was Brittney Brown. More

by Gartsjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Brown
Aug 20, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2022

All workers I had contact with were very professional and friendly.my car was taken care of without problem. More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 23, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

It was faster than I expected, the attention was very good and they explained everything to me in detail. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 16, 2022 -

AutoNation Ford Wolfchase responded

Hi Luis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2022

The service was completed early and the quality is always excellent.. I use this location for all of my service needs. More

by Jtemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not certain
Aug 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2022

Outstanding service, great employees, and a very nice waiting area.Clean and open space in the waiting room. More

by Mabel C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 15, 2022 -

AutoNation Ford Wolfchase responded

Hi Mabel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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