AutoNation Ford Wolfchase - Service Center

Barbara Myers has always been so helpful! she takes good care of my Explorer. Yea! she takes good care of my Explorer. Yea! More

The employees are very nice and helpful. The waiting area is very comfortable and clean. My car has always been ready on time. The waiting area is very comfortable and clean. My car has always been ready on time. More

I was in need of new tires and brakes and you got me in and out quickly. Service was great. and out quickly. Service was great. More

Very steal oil change which is almost impossible in this day and time I really appreciate their attendive service day and time I really appreciate their attendive service More

Facility is very clean, Staff friendly . pleased with my wait time for servicing my car. pleased with my wait time for servicing my car. More

1. When I scheduled the appointment, I had put it off until I had a number of free days because in addition to the normal service. I was needing repair of the Auto Air Conditioning. I was told that beca until I had a number of free days because in addition to the normal service. I was needing repair of the Auto Air Conditioning. I was told that because of labor shortage, no mechanical was being performed. (This does not lend to a 5 Star rating). 2. When the servicing was done, I noticed that the car had not been washed and sanitized as indicated on the notices that I had been receiving and in line with what had been done in the past. I was told that the complimentary cleaning was still part of the service but that the car wash was broken and the parts would not be available until September. (Definitely not 5 Star rating). 3. After I had left I noticed that the light on the dash showed that I needed an oil change. Later in the morning, I returned and they indicated that the mechanic had apparently failed to reset the service button. (Again, less than 5 Star rating service). 4. Then when I started to record the service charge, I noticed that my INVOICE showed charges of $98.76, but my email invoice as well as my Discover Card account showed a charge of $107.79. I called the business office to get clarification and left a message, but no return call has been received. (That would appear to be two reasons for rating lower than 5 Star). More

Brittney and her manager did an excellent job of helping me out in a timely manner with a dead car battery. I know it’s a very busy time without an appointment although I appreciate you both working with m me out in a timely manner with a dead car battery. I know it’s a very busy time without an appointment although I appreciate you both working with me. More

Expert friendly service provided. I have used this dealer and service department for years. I have bought several trucks over the last 20 years because of this service department, the I have used this dealer and service department for years. I have bought several trucks over the last 20 years because of this service department, their just that good and I always have a good experience. More

Great service. Service manager and staff very friendly. No appointment needed. Recieved car back within promise time. Waiting area was clean and provided free snac Service manager and staff very friendly. No appointment needed. Recieved car back within promise time. Waiting area was clean and provided free snacks and drinks. More

My recent tire rotation was a disaster. When leaving the dealership, the tire came off of my 2020 Ford Ranger. This happened on 6/25/22, today is 7/02/2022 and I haven't heard back from the When leaving the dealership, the tire came off of my 2020 Ford Ranger. This happened on 6/25/22, today is 7/02/2022 and I haven't heard back from the service manager about his commitment to replacing my tire. I am also experiencing increased vibration at higher speeds. This is starting to become concerning. I called the service manager on 7/01/2022 and left a message as a follow-up. I have yet to receive a call back. I was extremely fortunate to be driving at a very slow speed when the tire came off the truck. I expect more attention to this incident, and certainly more follow-up. More