AutoNation Ford Wolfchase - Service Center

I have had my truck serviced there for 4 years and I’m always a satisfied customer. always a satisfied customer. More

I have always been happy with Auto Nation Ford Wolfchase, maybe because my Lincoln has always been on warranty and they could charge what they wanted and I was happy with the work. My warranty ran out in J maybe because my Lincoln has always been on warranty and they could charge what they wanted and I was happy with the work. My warranty ran out in June and I had to take my car in for service, which required a mechanic, I also had to wait almost 5 weeks to see one. My car in the warranty time has not seen a mechanic, always an oil changer, so when ever I took it in the things I ask to have checked were only done by my service writer and the service manager. My car needed a belt tension-er and they looked under the hood and said it was fine. Now I take it in to have that work done and it was going to cost me over a thousand dollars, I ask why this was not done when it was under warranty, two years ago, they said they were backlogged, and I ask for it to be covered now and they said "no" it is not under warranty any longer. It was disappointing to hear they say that, because we have bought the 2014 Lincoln there and a $5000 extra package for maintenance and then a new 2018 Ford F150, so we have always given them our business, until now. When I said that the cost was too much and I would take it to someone else, I got the biggest cold shoulder and was handed my key and the bill waved in my face and said never mind I will take care of this. No big deal since all they did was look at it and give me the highest estimate they could come up with, so I was not impressed by Barbara Myers giving me the attitude. I have always given her the best rating but this time her true colors came out when I said I would take it somewhere else, because they should cover it, I brought it in several times while it was under warranty to have the work done, and was willing to leave it all day, but she said they had no mechanics available. How do you run a service department with no or very few mechanics, HOW? I am very dissapointed in this and wish it had not happened, we will never buy a Ford product again! More

I enjoy the friendliness and professionalism of the associates, and timely manner service in which service is rendered. Lee Gault is my commendable advisor. Lee goes above and beyond to assist me in associates, and timely manner service in which service is rendered. Lee Gault is my commendable advisor. Lee goes above and beyond to assist me in making the best decisions concerning my vehicle. Ford AutoNation Wolfchase is my dealership recommendation. More

Automation at Wolfchase is the best hands down. I wouldn't trust any other service center with my car. I wouldn't trust any other service center with my car. More

I live at the other end of the state, but I always have my car serviced at Wolfchase AutoNation Ford when I am in Memphis. The service department staff is always so very Courteous. They make you feel rig my car serviced at Wolfchase AutoNation Ford when I am in Memphis. The service department staff is always so very Courteous. They make you feel right at home. I love doing business with them. More

This is the only place I take my Ford F-150 Lariat FX-4 to be serviced. Everyone has always been friendly and informative. This was the fourth vehicle I have purchased from this dealership since 1998 and to be serviced. Everyone has always been friendly and informative. This was the fourth vehicle I have purchased from this dealership since 1998 and the third F-150. More

The salesman was awesome. He was very respectful and really nice. I know I’ll come back there for sure in the near future. The service department was a big help for sure they He was very respectful and really nice. I know I’ll come back there for sure in the near future. The service department was a big help for sure they were really nice and respectful to me too. More

Service done as easy and quick as possible. Dropped it off one day, Barbara calls and says work is complete. I told her it would be later before I was able to pick it up and she said no problem Dropped it off one day, Barbara calls and says work is complete. I told her it would be later before I was able to pick it up and she said no problem. More

great people,honest. brittney helped me with my door lock issue.will definetly use them in the future. brittney helped me with my door lock issue.will definetly use them in the future. More