AutoNation Ford Wolfchase - Service Center
Memphis, TN
675 Reviews of AutoNation Ford Wolfchase - Service Center
They are alway there when you need help , friendly . The shop is always clean and if your getting an work on your vehicle they have refreshments for you The shop is always clean and if your getting an work on your vehicle they have refreshments for you More
Facility is nice and employees are friendly but attention to cleanliness in the vehicle is lacking. After servicing my F250 I went to get into the truck and there was grease on the floor mats and carpet and to cleanliness in the vehicle is lacking. After servicing my F250 I went to get into the truck and there was grease on the floor mats and carpet and step into the truck by the seat. I had stayed at the dealership to wait for the truck to get serviced so the last thing I wanted to do was go back into the dealership to speak with a manager about it. I had my 3 yr old daughter with me and she was over waiting. They also did not bring it to my attention that my bill was going to be almost double compared to previous oil changes due to the massive increase in product prices and labor. They did rectify that with a discount on top of the military discount that we receive. My husband has taken our truck here for three years and has not had an issue in the past. We will continue to use them for service but will have to be more diligent on details. More