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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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November 16, 2021

Amazing service at the service department! Especially from Lee. He took care of my car and provided 5 star service at every step! More

by Kj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Nov 20, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

Easy to get an appointment, get in and out, and they offer to run it through the car wash on sight! I wouldn't take our family of Fords anywhere else. More

by Arlington Ford Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

November 15, 2021

Lee Gault is always friendly, helpful and makes sure my car is being taken cared of in a timely manner every time i come in for service. He is the best!! More

by nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Ford Wolfchase responded

Hello Nikki, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

November 15, 2021

Workers are very knowledgeable and great you with a smile every visit. Great atmosphere and experience was great More

by Abeard815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Ford Wolfchase responded

Hello, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Have a great day!

November 12, 2021

AutoNation staff was courteous and helpful .Staff was also very professional with great advice.Thanks More

by margaretbarnes91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
November 11, 2021

Barbara was very friendly and welcoming to the dealership. She kept me informed on my Ford F 150 through the entire process. 5 stars and will return for future service. More

by btlacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara , Sydney Thorp
Nov 14, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

Professionals, excellent service courteous, friendly, go the extra mile to get it out on time!!’ More

by MarineLsmithjr47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leave
Nov 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2021

Took Explorer in for recalls. And they didn’t do anything. Didn’t fix any of the recalls, they said that all the recalls had expired. And we just got the letters in the mail when we made the appoint More

by Nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know. Some woman
Nov 14, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help. Take care!

November 08, 2021

I made my appointment with Barbara in the Service Department and left my car there at the scheduled time. I received a car that the car was ready and at the promised time. Thanks to Barbara for taki More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbra Meyers
Nov 10, 2021 -

AutoNation Ford Wolfchase responded

Hello Doug, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

Lee Gault made the recent repair process on my Ford Explorer really personable and I was very pleased. He kept me updated and kept his word. He went above and beyond to ensure my vehicle was fixed prop More

by krism0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault (Livie)
Nov 10, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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