AutoNation Ford Wolfchase - Service Center

Appointment was at 10:00 am. Arrived at 9:45 am. Agent was off. Another said she’d help me. I asked how long. She said 2 hrs. What is purpose of appointment if it takes 2:15 minutes to change oil and rota was off. Another said she’d help me. I asked how long. She said 2 hrs. What is purpose of appointment if it takes 2:15 minutes to change oil and rotate tires? After 1:45 minutes I went to check on truck. My agent was gone and a 3rd agent had to help. He advised I was next in line. My truck had not even been started after 1:45 minutes. Took 2:15 minutes. When agent gave me key he did not ask if I’d like car wash. I had to ask even though I know he asked the gentleman in front of me. This is not acceptable service. I was very disappointed. Martha Lott More

Jeff Smith, the General Manager and his team at this location were very helpful. They were nice, friendly and eager to help. Every time I come to have my vehicle serviced, they do a good job to make sur location were very helpful. They were nice, friendly and eager to help. Every time I come to have my vehicle serviced, they do a good job to make sure my vehicle is ready in a timely manner and safe to drive. This time my service manager was Lee Gault. More

I have been using Lee Gault, Service Advisor for many years for my 2016 Fusion. He has always been very helpful and courteous when I bring my car to the dealership. I would recommend him highly. years for my 2016 Fusion. He has always been very helpful and courteous when I bring my car to the dealership. I would recommend him highly. More

My experience with Autonation Ford was good, and this was my first time. I appreciate Lee Gault help, he was able to get me in and out in a timely manner. my first time. I appreciate Lee Gault help, he was able to get me in and out in a timely manner. More

I set up a time with Barbara in Service Dept and as always she got my oil change, tire rotation and this time a recall scheduled and got me out by my desired time. Thank you Barbara for taking care of always she got my oil change, tire rotation and this time a recall scheduled and got me out by my desired time. Thank you Barbara for taking care of me & all my five (5) Expeditions More

I have been well pleased by the service that I have gotten with this dealership. gotten with this dealership. More

very courteous and professionalcustomer service person very courteous and professional customer service person lee gault was a very nice and helpful employee. very courteous and professional customer service person lee gault was a very nice and helpful employee. More

Nick Rowell went out of his way to get my Ford Explorer repaired and back to me the same day I travel for work and having a vehicle is critical to my work, thank you Nick and AutoNation Ford! repaired and back to me the same day I travel for work and having a vehicle is critical to my work, thank you Nick and AutoNation Ford! More

I have worked with the service advisor Lee & he was outstanding! I feel he goes above & beyond to make sure customer are dealt with in a professional’ timely manner & he goes out of his way to make you outstanding! I feel he goes above & beyond to make sure customer are dealt with in a professional’ timely manner & he goes out of his way to make you feel at home! Service manager Nick is absolutely amazing as well! I personally think they both are a great asset to AutoNation & I will always your location because of the two of them!!!! More