AutoNation Ford Wolfchase - Service Center
Memphis, TN
674 Reviews of AutoNation Ford Wolfchase - Service Center
I was recommended to go to AutoNation because the dealership where I bought the car had no electricity. Everyone was courteous, prompt and Lee Gault took excellent care of me. I was very impressed an dealership where I bought the car had no electricity. Everyone was courteous, prompt and Lee Gault took excellent care of me. I was very impressed and glad that I took my car there. It was well worth the headache of not being able to go to the dealership. More
It was an oil change. Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil drip Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil dripping not from engine leaks but from sloppy workmanship. Car only has 40k on it. Did not use Ford OEM filter or oil. Bill had to be adjusted to the coupon that Autonation sent me and I showed to the service writer. Will not use Autonation again for an oil change. Will go back to Landers Quick Lane for now on. More
Barbara is always good with us. Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs wi Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs will take and staying in contact all the way through the process.. More
Scheduling my appoint online was quick and easy. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. More
Service needs to be improved. Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to s Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to swell. Advised to go to Amazon to buy replacement. More
Outstanding service writer and other employees. Prices are exorbitant but probably in line with other dealerships. Final cost was $57 more than quoted. When questioned the overage was attributed Prices are exorbitant but probably in line with other dealerships. Final cost was $57 more than quoted. When questioned the overage was attributed to "shop fees", a percentage of the quoted price. Nothing but extra profit for the dealership. AutoNation should include "shop fees" in the quote if they are going to to add them to the final job charges. More
Reliable fast and efficient. I schedule my appointment online and everything from drop off to pick up is well communicated and organized. I schedule my appointment online and everything from drop off to pick up is well communicated and organized. More