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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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July 14, 2023

Customer service was great. They got my truck in and out in one day. Will definitely go back More

by Jmoore1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Jul 17, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

I was recommended to go to AutoNation because the dealership where I bought the car had no electricity. Everyone was courteous, prompt and Lee Gault took excellent care of me. I was very impressed an More

by tdbiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Jul 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 10, 2023

Everyone was nice and did a thorough job. I got to use my coupon and it save me quite a bit of money. More

by brenda ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 13, 2023 -

AutoNation Ford Wolfchase responded

Hi Brenda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

It was an oil change. Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil drip More

by mmenne2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Jul 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

July 03, 2023

Always friendly service advisors and prompt service. Got my vehicle back when promised and was very pleased with the work done. More

by Jack Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Jul 06, 2023 -

AutoNation Ford Wolfchase responded

Hi Jack, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Barbara is always good with us. Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs wi More

by Trent
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Jun 29, 2023 -

AutoNation Ford Wolfchase responded

Hi Trent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 26, 2023

Scheduling my appoint online was quick and easy. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. More

by tatsmom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 29, 2023 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 21, 2023

Service needs to be improved. Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to s More

by Bstauf82
Workmanship
Recommend Dealer
No
Employees Worked With
Nick, Lee and one other
Jun 26, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

June 21, 2023

Outstanding service writer and other employees. Prices are exorbitant but probably in line with other dealerships. Final cost was $57 more than quoted. When questioned the overage was attributed More

by bobarcher3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 26, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to share your feedback with us. Please reach out to us at (901) 209-1257 when you can so we can address this situation directly. Thank you and have a great day.

June 19, 2023

Reliable fast and efficient. I schedule my appointment online and everything from drop off to pick up is well communicated and organized. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 22, 2023 -

AutoNation Ford Wolfchase responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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