AutoNation Honda 104 - Service Center

They did not notify me that they were keeping my car overnight. The agreement was IF the part was already in stock, they would fix it. Otherwise I would bring it back later. Instead they kept my car whi overnight. The agreement was IF the part was already in stock, they would fix it. Otherwise I would bring it back later. Instead they kept my car while waiting for the part to be delivered. I had a doctor's appt in the morning = lots of anxiety as to whether I would have a vehicle to get there. Also, I have given up trying to get this service unit to help with my non-working valet key. It does not open the doors! Yet, the service techs keep reporting it works fine. Tell that to the hospital valets who also (along with me) can't make the key open the doors. All I can figure is that the techs are not making sure the doors are locked when they try the key in the doors. I am now researching other places to get a new key from. May have to go back to Boulder where we purchased the car. More

I wouldn't take my Honda anywhere else! With friendly, knowledgeable and professional staff who go the extra mile, this place makes Honda, Honda. With friendly, knowledgeable and professional staff who go the extra mile, this place makes Honda, Honda. More

Great service. Jordan was friendly, helpful, and listened carefully to things I needed done to my car. When I picked it up he went over the service that had been do Jordan was friendly, helpful, and listened carefully to things I needed done to my car. When I picked it up he went over the service that had been done. Great job! More

Awesome customer service. Very good experience with Tanner, Chris and Jordan. Thank you guys for the wonderful assist Very good experience with Tanner, Chris and Jordan. Thank you guys for the wonderful assist More

I had to have a repair of a part that broke while I was driving. It took three weeks to get an appointment and when I pulled into the service bay they asked if I had ordered the part. At no time during th driving. It took three weeks to get an appointment and when I pulled into the service bay they asked if I had ordered the part. At no time during the three or four times Honda contacted me about my appointment did they explain that they expected me to figure out which part(s) I needed and to pre-order them. Luckily they had one available. More

I love the service team at Honda104, always prompt with service and always so nice! service and always so nice! More

Car in for maintenance code they were very busy but greeted politely and offered helpful suggestions greeted politely and offered helpful suggestions More

Everyone is always so helpful and professional. They explain the situation, the pricing, and the timing. They explain the situation, the pricing, and the timing. More

My service advisor was great. He came out to teh car to make sure all the work had been completed, sine they were short, the day before Thanksgiving. He reset the internal instrum He came out to teh car to make sure all the work had been completed, sine they were short, the day before Thanksgiving. He reset the internal instrument panel to show the correct information and was very professional and helpful!! This is the second time Jordan has offered excellent customer service and Honda Nation has delivered the car quickly. More

I have been going to Auto Nation for three years now. Hands down, best dealership for me and my family. I have seen service people come and go in my three years. All of them have been informative and cou Hands down, best dealership for me and my family. I have seen service people come and go in my three years. All of them have been informative and courteous. But two gentlemen really take the cake! They are Donavan and Jordan. I am always impressed with their kindness and knowledge of what our cars need to stay safe and maintained!Thank you so very much Auto Nation 104!! More